Concierge - Parq Speer
Listed on 2026-01-01
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
About Greystar
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally. It is the largest operator of apartments in the United States, managing more than one million units worldwide.
To learn more, visit
Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources.
Responsibilities- Greets prospects and residents as they enter the office/leasing area, ensuring the comfort of prospects and visitors while they wait to speak with a team member.
- Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and or elevator schedule for move-ins and move-outs.
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
- Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
- Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
- Assists the community team with scheduling, planning and organizing resident activities and programs.
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
- Needs to stand, walk, sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Must work inside and outside in all weather conditions.
- Must push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
- May be required to travel to assist other properties, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
- Must work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.
The hourly range for this position is $19.50–$20.00. This role may be eligible to participate in quarterly or annual bonus programs based on individual and company performance. Eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Benefits- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays plus your birthday off after 1 year of service. Additional vacation accrued with tenure.
- Onsite housing discount at Greystar-managed communities available subject to discount and unit availability.
- 6‑Week Paid Sabbatical after 10 years of service and every 5 years thereafter.
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000.
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (). If you receive suspicious requests, please report them immediately to
Final date to receive applicationsJanuary 23, 2026. This date may be subject to change due to evolving business needs.
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