Personal Banker

Personal Banker

Join PNC as a Personal Banker in our Park Meadows Branch, Denver, CO.

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and foster an inclusive workplace culture where all employees feel respected, valued, and empowered to contribute to the company’s success.

Job Description

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customers’ share of wallet.
• Position PNC solutions to drive new revenue and customer loyalty.
• Drive proactive sales conversations through outbound calling, service to sales, teller interactions, appointment setting, and lobby engagement.
• Deliver comprehensive PNC conversations with every client interaction to identify appropriate solutions.
• Leverage ecosystem partnerships and community Centers of Influence to acquire, expand, and retain relationships.
• Create customer loyalty and grow share of wallet through differentiated customer experience.
• Educate customers on options for managing financial transactions by leveraging technology, tools, and resources.
• Apply product and procedural knowledge to solve customer problems effectively.
• Manage risk through adherence to policies and procedures, demonstrating sound judgment within established limits.
• Participate in branch daily operations to ensure efficient and accurate completion.

Required Attributes

• Customer focused – knowledge of values and practices that prioritize customer needs and satisfaction.
• Managing risk – assessment and management of all risks associated with business objectives and activities.

Preferred Skills

• Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales.

Competencies

• Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer Needs.

Work Experience

Roles at this level typically require an Associate’s or equivalent degree as well as related experience or product knowledge. Typically requires 3+ years of experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

Education

No Degree Required.

Certifications

No Required Certification.

Licenses

Subject to background checks as required by Consumer Financial Protection Bureau regulations.

Pay Transparency

Base Salary: $44,720 – $66,125 (may vary based on location, market data, and individual skills, experience, and education). Role is incentive eligible.

Application Window

Opening expected to be posted for two business days from 08/27/2025, may be longer with business discretion.

Benefits

Comprehensive range of benefits: medical/prescription drug coverage with Health Savings Account feature, dental & vision options, life insurance, disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement, backup child/elder care, adoption, surrogacy, doula reimbursement, educational assistance, wellness program. Paid time off includes maternity/parental leave, up to 11 holidays, 8 occasional absence days, 15–25 vacation days depending on career level and years of service.

Disability

Accommodations Statement

Contact  – include “accommodation request”, name, job , preferred contact. Call  and say “Workday”. Information kept confidential. PNC provides reasonable accommodations to employment applicants and qualified individuals with a disability.

Equal Employment Opportunity

PNC provides equal opportunity regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. Requires compliance with FDIA, SAFE Act, and FINRA regulations.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice for personal data usage in hiring practices.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Finance

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