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HelpDesk/Support Technical Support Customer Success Mgr./ CSM

East Coast Customer Success Associate — Hybrid, Impact

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: ExtraHop
Full Time position
Listed on 2026-01-09
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading network security firm is seeking an Associate Customer Success Manager to ensure successful outcomes for its clients on the East Coast. This role involves onboarding new customers, monitoring account health, and collaborating with various departments. Ideal candidates will have an Associate's degree, 1-3 years of customer success experience, effective communication skills, and a working knowledge of IT networking principles.

The position offers comprehensive benefits and a hybrid work model.
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Position Requirements
10+ Years work experience
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