Teller, Customer Service​/HelpDesk

Position Overview

PNC Teller at Park Meadows Branch, Denver, CO. At PNC, we foster an inclusive workplace culture where all employees feel respected and valued. This role delivers a unique customer experience, improves customer financial wellbeing, and builds loyalty.

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions and educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customers' problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.
• Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

• Preferred Skills
  :
  Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales.
• Competencies
  :
  Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs.
• Work Experience
  :
  No degree required; prior experience not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience may be considered.
• Education
  :
  No Degree.
• Certifications
  :
  None required.
• Licenses
  :
  None required.

• Medical/prescription drug coverage with a Health Savings Account feature, dental and vision options.
• Employee and spouse/child life insurance; short and long‑term disability protection.
• 401(k) with PNC match, pension and stock purchase plans.
• Dependent care reimbursement account, back‑up child/elder care, adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select programs fully paid.
• Robust wellness program with financial incentives.

Paid time off includes maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days; 15‑25 vacation days each year depending on career level.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

If an accommodation is required to participate in the application process, please contact us via email at  or call 877‑968‑7762. All information provided will be kept confidential and used only to provide required reasonable accommodations.

Base Salary: $36,800.00 – $50,600.00. This role is incentive eligible with compensation based on company, business, and individual performance.

This opening is expected to be posted for two business days from 12/03/2025, although it may be longer with business discretion.