Customer Experience Quality Specialist
Listed on 2026-10-09
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, HelpDesk/Support
Lovepop is seeking a Quality Assurance reviewer to monitor customer interactions across the Lovepop app and social channels, ensuring responses reflect the Lovepop experience. You will identify issues, suggest improvements, and help reduce recurring problems.
You will provide clear feedback to agents, contribute to FAQs and instructions, and prepare a concise weekly report tracking progress and outcomes to elevate customer support quality.
Are you ready to take on the Customer Experience Quality Specialist role at Lovepop?
The position is based in United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 52.000 - 76.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Experience Quality Specialist role in the description above.
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