Hybrid Customer Service Center Manager

Colorado Public Employees' Retirement Association (Colorado PERA) is seeking a Customer Service Center Team Manager to lead a busy call center. You will coach a team of representatives handling retirement, benefits, insurance, and account inquiries via calls, email, and occasional in-person interactions.

The role emphasizes coaching, collaboration, and driving service excellence while managing scheduling, performance, and escalations.

We would love to welcome a new Hybrid Customer Service Center Manager to our organisation in Denver, CO, United States.

We would love to welcome a new Hybrid Customer Service Center Manager to our group in Denver, CO, United States.

For the Hybrid Customer Service Center Manager position at Colorado Public Employees' Retirement Association, we are reviewing applications now.

Step into the Hybrid Customer Service Center Manager role at Colorado Public Employees' Retirement Association in Denver, CO, United States and grow with us.