Customer Support Specialist
Job in
Denver, Denver County, Colorado, 80285, USA
Listing for:
Alliance Family Health Center Inc
Full Time
position
Listed on 2026-11-13
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
We are seeking a Customer Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service to our clients in the health and wellness industry. This role requires strong communication skills, problem-solving abilities, and a passion for helping others achieve their health goals.
Responsibilities:- Respond to customer inquiries via phone, email, and chat
- Provide product information and support to customers
- Troubleshoot and resolve customer issues in a timely manner
- Escalate complex issues to the appropriate team member
- Document customer interactions and feedback
- Assist with customer account management and billing inquiries
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities
- Empathetic and patient demeanor
- Ability to work in a fast-paced environment
- Previous customer service experience preferred
- Knowledge of the health and wellness industry a plus
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