Emergency Communications Dispatcher

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Posted Yesterday job requisition idAt the Town of Vail, we're committed to delivering exceptional public services that help people connect with nature, create lasting memories, and enjoy an outstanding quality of life in our mountain home. Passion, stewardship, and a genuine care for our residents, visitors, and team drive everything we do.
** Job Description**# Emergency Communications Specialist Town of Vail | Vail Public Safety Communications Center $6,000 Hiring Bonus!

Starting Pay: $32.80-$34.03 per hour upon successful completion of training.

Make a difference when it matters most! The Town of Vail is seeking dedicated, motivated individuals to join our team as Emergency Communications Specialists at the Vail Public Safety Communications Center (VPSCC). Located in the heart of the Colorado Rockies, our state-of-the-art communications center operates 24 hours a day, 365 days a year, providing emergency dispatch services for 13 public safety agencies throughout Eagle County.

As an Emergency Communications Specialist, you'll serve as a critical connection between the public and first responders, coordinating emergency responses and providing lifesaving assistance during some of the most important moments in people's lives. We're looking for individuals who are calm under pressure, strong communicators, excellent multitaskers, and passionate about serving their community. If you're looking for a meaningful career where your work makes a difference every day, we encourage you to apply!###

Get to Know Our Team
* World-Class Community:
Live and work in one of Colorado's premier mountain destinations, surrounded by the White River National Forest and exceptional year-round outdoor recreation.
* Exceptional Team Culture:
Join a supportive, collaborative team where employees take pride in serving their community and supporting one another.
* Meaningful Work:
Play an essential role in protecting residents, visitors, and first responders throughout Eagle County.
* Career Development:
Gain valuable experience in emergency communications while developing specialized skills in public safety, emergency response, and crisis management.
* Competitive Compensation:
Starting pay ranging from $32.80 to $34.03 per hour upon successful completion of training.* $6,000 Hiring Bonus:
Paid in four installments based on employment milestones, as outlined below.### Knowledge, Skills, and Abilities
* Ability to receive, evaluate, and prioritize emergency 911 calls and nonemergency requests for police, fire, and emergency medical services.
* Ability to remain calm, professional, and focused while communicating with individuals experiencing stressful or emergency situations.
* Strong verbal and written communication skills, including the ability to gather accurate information and clearly relay critical details to emergency responders.
* Ability to provide Emergency Medical Dispatch (EMD) instructions, including lifesaving pre-arrival guidance when necessary.
* Ability to learn and effectively operate computer-aided dispatch (CAD) systems, multichannel radio communications, telephone systems, and other public safety technology.
* Strong multitasking skills, including the ability to manage multiple phone calls, monitor radio traffic, enter information accurately, and coordinate emergency responses simultaneously.
* Excellent situational awareness, attention to detail, and the ability to make sound decisions in rapidly changing situations.
* Strong computer proficiency and accurate typing skills of at least 45 words per minute.
* Ability to access, interpret, and…