Customer Service Team Lead - Coaching & Escalations
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Customer Service/HelpDesk
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Management
Job Description & How to Apply Below
Essilor Luxottica is seeking a Customer Service Lead to empower frontline agents and own escalated issues, ensuring high-quality support for Luxottica WHNA customers. The role emphasizes coaching, real-time support, and cross-functional collaboration to drive continuous improvements in customer experience.
Responsibilities include managing high-touch accounts, updating knowledge bases, and guiding teams during launches. Strong communication, organizational, and leadership skills are essential.
We are seeking a motivated Customer Service Team Lead
- Coaching & Escalations to join Essilor Luxottica in Denver, CO, United States.
As a Customer Service Team Lead
- Coaching & Escalations, you will play an important part at Essilor Luxottica in Denver, CO, United States.
We invite applications for the Customer Service Team Lead
- Coaching & Escalations position located in Denver, CO, United States.
The following position is for a Customer Service Team Lead
- Coaching & Escalations with Essilor Luxottica.
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