Sr Medical Director - Urgent Care; AUCC

Job Summary

In collaboration with the Division Chief of Urgent Care, the Medical Director is responsible for oversight of a clinical practice team (all clinically licensed providers) and site management team. This position has direct oversight of one (or more) urgent care clinic(s). This position includes direct clinical practice in the urgent care clinic, physician/advanced practice provider supervision, operational oversight (productivity, patient experience, workforce engagement, etc.),

quality monitoring/improvement, and ensuring excellent patient care.

• Clinical Practice – Provide direct patient care in the urgent care setting. Lead by example in achieving own clinical practice productivity, quality goals, patient satisfaction, and positive workforce engagement. (60%)
• Clinic Leadership – Provide oversight of operations of the clinical team, including productivity, quality of care, patient experience, and provider/staff engagement. Monitor and align clinic performance with Denver Health’s strategic pillars. Recruit, onboard, and supervise providers. Supervise clinic practice nurse manager, and support all staff working within the clinic. (15%)
• Clinic Operations – Promote evidence-based clinical practice, quality improvement, patient experience, fiscal responsibility, and patient safety initiatives. Establish clinical protocols and standards consistent with best practices and regulatory requirements. Implement improvement strategies as needed. (10%)
• Academic Leadership – Support and encourage scholarly activities related to urgent care clinical care, quality improvement, or medical education. (5%)
• Scholarly Activity – Work with Division Chief to support relevant academic work at clinical site including Clinical Research and Educational activities. (10%)

• Doctorate Degree MD or DO Required

• 1-3 years A minimum of 2 years of urgent care or emergency medicine experience with demonstrated leadership qualities Required and
• 1-3 years Evidence of leading initiatives at the clinic or division level, and/or oversight of advanced practice providers preferred and
• American Board of Medical Specialties Board Certification (Emergency Medicine, Family Medicine, Internal Medicine, Pediatrics, or other) Required

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross Required and
• MD
  - Physician - DORA - Department of Regulatory Agencies Required

• Knowledge and interest in urgent care, ability to work in teams, and motivate physicians and advanced practice providers to improve quality, patient experience, and operational efficiency.
• Communicate effectively with a wide variety staff and as well as administration.
• Able to interact effectively with people of varied educational, socioeconomic and ethnic backgrounds, skill levels, and value systems.
• Able to receive detailed information through oral communications; express or exchange ideas by verbal communications.
• Excellent written and verbal communications, listening, and social skills.
• Possess critical thinking, analytical, and teaching/coaching skills.
• Able to analyze, interpret and act upon relevant clinical and financial data that pertain to the practice.
• Able to effectively manage and direct medical staff while providing quality medical care.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to accept and implement change.
• Demonstrated history of positive collegial relations with colleagues, support staff, providers, administrators and patients.
• Computer and electronic health record skills required.