Instructional Designer

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.

A Little About the Role

We are seeking an experienced Instructional Designer to join our Sales Training and Enablement team. The Instructional Designer will be responsible for the design and development of learning programs and content that will drive sales performance and results so that we can maximize the positive impact Procare makes for childcare centers across the country. This role requires an understanding of SaaS sales processes, a passion for developing stellar adult education content and programs, and the ability to take complex concepts and create simplified and digestible learning content.

Design and Develop Learning Programs

• Create effective, engaging, and scalable learning experiences (e.g. e-learning, instructor‑led training, virtual sessions, and job aids)
• Ensure training design reflects adult learning principles and best practices in Instructional Design

Execute Sales Onboarding Program content and Curricula

• Design and maintain onboarding curricula that ramp new sales hires quickly and confidently into their roles
• Collaborate with sales enablement and Revenue Operations to assess onboarding effectiveness and make continuous improvements

Optimize and manage sales training Content

• Maintain and update training content to reflect evolving products, sales processes, and market dynamics
• Manage and organize learning assets within the company’s existing systems
• Identify and aid in the implementation of new systems and tools for content creation, management, and optimization

Collaborate with stakeholders and Subject Matter Experts

• Partner with sales leaders, product, and subject matter experts to gather input, validate content, and ensure training relevance
• Translate technical or strategic information into digestible, sales‑relevant learning content

Create and manage sales enablement tools and Content

• Develop job aids, guides, templates, and just‑in‑time learning resources that reinforce key behaviors and skills

Assess and evaluate of Learning Effectiveness

• Implement methods to evaluate the effectiveness of training (e.g. Kirkpatrick levels, knowledge checks, skills application)
• Use feedback and performance data to iterate and improve learning experiences

Effectively manage project and deliver to Timelines

• Manage multiple instructional design projects simultaneously, ensuring on‑time and high‑quality delivery
• Align project timelines with business priorities and sales initiatives

• Bachelor’s degree in Business, Marketing, Education, or a related field
• 3‑5 years’ experience in instructional design, sales training and/or learning and development
• Proven experience as an Instructional Designer, and/or Sales Trainer preferably in the SaaS industry
• Strong understanding of adult learning principles, best practice, alongside sales processes, methodologies, and/or frameworks
• Excellent content/program creation, project management, communication, and collaboration skills
• Ability to design and deliver engaging training content
• Strong analytical skills and ability to assess training effectiveness
• Ability to work independently and as part of a team
• High level of organization and attention to detail
• Experience with CRM and sales enablement software (e.g., Salesforce, Salesloft, Gong, etc.)
• Familiarity with adult learning principles and instructional design

• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase…