Library Assistant- Northfield Library

Are you passionate about providing customer service, technology help and sharing your favorite reads with patrons? Does a cozy branch library where you get to build relationships with community members sound like a dream? If so, come and join our dynamic Branch Services team in Chicago’s North Shore!

Under direction from the Branch Services Manager and Librarians, is responsible for circulating materials, registering patrons for library cards and programs, and assisting with programs and services.

• Checks items out and in and sorts, shelves, and pulls materials for patrons
• Shelf-reads collection and assists with creating and maintaining displays
• Registers patrons for library cards and programs and resolves fees on accounts
• Assists with readers’ advisory and planning and evaluating programs
• Assists patrons with computers and devices
• Suggests items for purchase based on patron feedback
• Assists with outreach efforts that promote the library’s collections, programs, and services
• Provides input on and supports the library’s strategic plan and departmental goals/policies
• Explains department and library policies and procedures to the public
• Engages in professional development activities to enhance job skills
• Other duties as assigned

• High school diploma required; associate or bachelor’s degree preferred
• Minimum 1-year customer service experience, preferably in a public library

• Knowledgeable and comfortable with current technologies and digital resources
• Proficient in Microsoft Office Suite; experience with Polaris/Leap preferred
• Well-organized and able to effectively juggle multiple priorities
• Excellent written/oral communication skills and able to work effectively with others

Non-Exempt

Vacation Time, Sick Time, Employee Assistance Program.

Submit your resume and cover letter to Laura Martinez, Business Manager, atbizoffice .

Winnetka-Northfield Public Library District, Cook County

15-18 per week. Must be available to work TH/F/SAT afternoons and Monday mornings and afternoons.