Success Manager

Amira Learning, a leading third‑generation EdTech company accelerating literacy outcomes with AI, seeks a Success Manager to ensure flawless onboarding and deep, sustained product adoption across assigned school districts. The role translates product features into pedagogical value, enabling educators to improve student outcomes.

• Onboarding & Project Management: Lead and project‑manage all aspects of new school and district implementations, from technical setup to user training, ensuring a timely and successful launch.
• Training & Professional Development: Design and deliver high‑quality, engaging training and professional development sessions for teachers, coaches, and school administrators (both virtual and on‑site).
• Adoption & Usage Analysis: Proactively monitor product usage data to identify trends, celebrate successes, and address adoption risks. Develop and execute data‑driven intervention plans for at‑risk users or schools.
• Relationship Building: Build strong, collaborative relationships with mid‑level district and school‑based contacts, including Curriculum Directors, Principals, Instructional Coaches, and teacher leaders.
• Best Practice Consultation: Serve as a pedagogical expert on the Amira platform, consulting with schools on best practices for integrating Amira into their existing curriculum and instructional routines.
• Product Expertise & Feedback: Distill the reasons why the product is working well and why it is failing to deliver value. Convey this information back to R&D in an actionable form.
• Risk Mitigation: Mine for and mitigate customer concerns or issues in a creative, proactive, and relentless way.

• 3+ years of experience in customer success, implementation, professional development, or a former K‑12 educator role (e.g., Instructional Coach, Principal, etc.)
• Experience implementing software solutions, preferably in the Education SaaS industry.
• Experience delivering professional development or training to adults.
• Strong project management and organizational skills.
• Ability to analyze data to derive actionable insights.
• Excellent communication and presentation skills.
• Deep empathy for the challenges and goals of educators.
• 50% travel.
• Experience in education administration and/or a start‑up organization a plus.

Location:

Littleton, CO
Salary: $–$

The Renaissance Network (TRN) is an equal opportunity employer. TRN complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.