Field Service Engineer
Listed on 2025-12-01
-
Engineering
Electrical Engineering, Automation Engineering, Systems Engineer, Field/Service Technician
Join to apply for the Field Service Engineer role at Rite-Hite
Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world-class sales organization ensure solid, consistent growth, both for our company and our staff.
What We Offer:
Rite-Hite provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.
Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug-free workplace for our customers and employees.
Job Description:
Rite-Hite, a global leader in material handling and industrial safety solutions, is seeking a Field Service Engineer to join our growing team. This is a 100% remote opportunity.
In this role, you will:
- Install, commission, and maintain automated systems
- Troubleshoot PLCs (Siemens, Allen-Bradley) and control systems
- Work with mechanical, hydraulic, and pneumatic equipment
- Get the opportunity to travel extensively supporting our customers
Essential Duties And Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Travel to customer sites for installation, commissioning, maintenance, and repair of Automated Material Handling Equipment.
- Program, troubleshoot, and modify PLCs (Siemens, Allen-Bradley, or equivalent) to optimize system performance.
- Perform mechanical installations including rigging, alignment, and assembly of Automated Material Handling Equipment components.
- Work with electrical and control systems, including wiring, sensors, and motor controls.
- Conduct system testing, debugging, and fine-tuning to ensure proper operation.
- Train customer personnel on the operation and maintenance of Automated Material Handling Equipment.
- Provide remote and on-site technical support for system troubleshooting with the ability to support 24/7.
- Collaborate with engineering teams to recommend design improvements and resolve complex system issues.
- Maintain accurate service reports, documentation, and records of work performed.
- Ensure compliance with safety standards and site regulations.
Knowledge And Skills Requirements
- 2+ years of experience in field service, installation, or commissioning of automated systems.
- Proficiency in PLC programming and troubleshooting (Siemens, Allen-Bradley, or similar).
- Strong knowledge of mechanical systems, rigging, and industrial machinery installation.
- Ability to read and interpret electrical schematics, mechanical drawings, and PLC logic.
- Experience with hydraulic and pneumatic systems
- Strong problem-solving skills and ability to work independently under pressure.
- Excellent communication and customer service skills.
- Willingness to travel extensively (up to 80%) both domestically and internationally.
- Valid passport and ability to obtain necessary work visas for international travel
EDUCATION And/or EXPERIENCE
- Bachelor’s or Associate degree in Electrical, Mechanical, or Industrial Engineering or related field.
- Previous experience with Automated Material Handling Equipment, conveyor systems, or warehouse automation.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).