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Systems Engineer Technical Support

CCaaS Escalation Engineer

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: RingCentral
Full Time position
Listed on 2026-01-13
Job specializations:
  • Engineering
    Systems Engineer, Technical Support
  • IT/Tech
    Systems Engineer, Technical Support
Salary/Wage Range or Industry Benchmark: 85400 - 139000 USD Yearly USD 85400.00 139000.00 YEAR
Job Description & How to Apply Below
A leading cloud communication provider is seeking a problem solver with 3-5 years of hands-on experience in Contact Center as a Service (CCaaS) platforms. In this role, you will address complex technical issues and serve as a trusted advisor to ensure customer satisfaction. Strong communication and technical troubleshooting skills are essential as you collaborate with internal teams for continuous improvement.

This position offers competitive compensation and comprehensive benefits, with a salary range of $85,400 to $139,000, dependent on skills and experience.
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