Connected Solutions Technician

Where your purpose accelerates our mission This is where your technical expertise in connected medical systems directly supports patient care.

You will support and train field service technicians and other CSTs on advanced systems and service procedures. This role operates across hospital environments and service centers, supporting both installed systems and new deployments. You’ll work with technologies spanning medical devices, network infrastructure, and connected care platforms.

Baxter offers medical, dental, and vision coverage, paid time off, parental leave, and additional benefits.

• Perform advanced troubleshooting and repair of electronic, hydraulic, and pneumatic medical equipment
• Diagnose and resolve issues with network-connected devices, including servers and PoE switches
• Maintain and configure computer and network equipment post-install (systems, peripherals, configurations)
• Plan and execute preventive maintenance and service schedules across assigned customers
• Perform in-field depot-level repairs on internal mechanical and electrical components
• Utilize OEM service documentation for root cause analysis and corrective actions
• Support product installations, system implementations, and configuration activities
• Participate in on-call service support as scheduled

• 5+ years of hands-on experience servicing medical devices
• Experience troubleshooting mechanical, electrical, and networked systems
• Knowledge of network infrastructure, including TCP/IP and connected device environments
• Experience troubleshooting PoE switches, servers, and connected systems
• Valid driver’s license and ability to meet DOT requirements
• Associate degree or technical/trade certification in a related field preferred
• Certifications such as CompTIA Network+, Security+, MCSE, or MCSA preferred
• Experience working with FDA-regulated medical devices preferred

Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.

We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.

The estimated base salary for this position is $68,000 - $93,500.The estimated range is meant to reflect an anticipated salary range for the position.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Baxter is an equal opportunity employer.

Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights:
Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Since 1931, we have been at the forefront of innovation by bringing smarter, more personalized care to patients around the world. Now, we’re more determined than ever to make a lasting impact as we are redefining healthcare delivery across the care journey. Our Mission to Save and Sustain Lives motivates us as we create a culture in which each of us can succeed.

This is where you belong.