Foxboro DCS Senior Service Engineer

What will you do?

• Manage customer contracts by performing preventative maintenance visits, documenting / delivering reports and provide on-siteremedial support.
• Ensure that the customer’s system is updated to the latest software, quick fixes, and hardware.
• Prepare upgrade plans for the customer’s systems and deliver them to the customer.
• Follow all technical procedures and tools for Global Service.
• Provide technical review of orders for clients and any other proposals requested to perform.
• Analyze technical risk of expansion projects and upgrades.
• Attend technical training that includes systems and instruments, application, process control, communication, and safety.
• Support Sales as required and directed by Regional Service Manager to secure orders and service agreements.
• Understand and enforce Schneider Electric contractual obligations on major projects and ensure customer satisfaction.
• Manages overall technical responsibilities for one or more projects, including project specification, functionality, testing and commissioning.
• Perform system testing, factory acceptance testing (FAT) and develop test documents.
• Document preparation and obtain customer's approval per document specification and schedule.
• Coordinate with factory for product related issues and resolve.

• Team player with good leadership and communication skills and able to travel when required
• Strong analytical & logical ability, possess of good judgment, negotiation and interpersonal skills
• Detail-oriented, forward looking and good leadership abilities
• Innovative and dynamic with effective communication skills, especially in inter-cultural aspects

Travel:Will be 50% - 60% travel in the West region of the US, mostly CO and Northern New Mexico.

Career Development: Schneider Electric's growth opportunities, including mentorship programs, training sessions, and pathways for promotions.

Learning Environment: MLL courses, certifications, and workshops that foster professional development and skill enhancement.

Innovative Projects: Opportunities to work on cutting-edge technologies and projects that have a real-world impact, especially in sustainability and energy efficiency.

Collaborative Culture: Highlight a supportive and inclusive work environment where teamwork and collaboration are valued.

Diverse Workforce: Schneider Electric's commitment to diversity and inclusion, which enriches the workplace and fosters creativity.

Strong Reputation: Schneider Electric's position as a leader in the energy sector.

Impactful Mission: Schneider Electric's mission to promote sustainability and efficiency, allowing employees to feel they are contributing to a better future.

Who will you report to? James Cantu - Field Service Manager

• A recognized Degree in Engineering, Engineering Technology, Computer Science or Process Control (desirable)
• 5 + years of experience with DCS like Foxboro IA (Industrial Automation) PLC's and Triconex systems
• Ability to install hardware and software, perform configuration, and troubleshoot hardware and software issues
• Familiar with the products and services within the Oil & Gas, Power Generation and Chemical industry
• Knowledge of HMI (Human Machine Interface) software, DCS (Distributed Control Systems) system and field instrumentation
• Knowledge of Foxboro and AVEVA
• Microsoft Office, Windows Operating Systems, Unix, DCS, Safety Systems, PLC’s, Communication protocols, Networking and System Security

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total…