Senior Manager, Data Center Infrastructure Management

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.

The Sr. Manager, Data Center Infrastructure Management (DCIM) leads a team of engineers responsible for the management and administration of the Electric Power Monitoring Systems (EPMS) and Building Management Systems (BMS). This role requires a strategic thinker with keen planning skills and the ability to lead through influence.  The ideal candidate will have a background in electrical and mechanical systems and possess knowledge of large scale data centers (or similar environments) with a strong process-driven orientation.

RESPONSIBILITIES, other duties may be assigned.

Schedules deployment resources to meet QTS-established schedules

Institutes and ensures adherence to Quality Assurance (QA) policies and procedures

Institutes and maintains Standard Operating Procedures (SOPs) for the deployment of services according to QTS’s product catalog or industry best practices

Ensures that the DCIM Engineering team is trained on the most up-to-date versions of SOPs and job-specific requirements so that service enablement can be accomplished in an effective, timely, and cost-effective manner

Monitors and reviews the deployment of services, to minimize unplanned downtime, anticipate and solve problems in a timely manner, and to identify opportunities for improvement

Analyzes data, prepares reports, and makes recommendations for improving time to project completion

Initiates and carries out projects that improve efficiency and/or reduce operating costs

Tracks, analyzes and improves key parameters such as time to deploy, resource utilization, deployment cost, etc.

Assists with the development of operational budgets and monitors actual expenses to ensure they fall within budgets

Performs administrative tasks such as approving proposals, expenditures, enforcing policies and performance management of DCIM Engineers Champion the effort of change by training and supporting regional DCIM Engineers on BMS/EPMS applications

Provide strategic leadership for the DCIM platform to implement enterprise BMS/EPMS standards at the site level

Develop BMS/EPMS standards for system topology, graphics and functionality between multiple vendors and multiple sites

Lead/direct vendors via Scope of Work and Requests for Proposals/information documents.

Implement corporate policies, procedures, and standards to maximize the performance of systems, applications and networksBASIC QUALIFICATIONS BS in Electrical Engineering, Engineering Technology, or other related Engineering degrees or equivalent professional experience

Ten or more years of progressive experience with critical monitoring/control systems and support for critical facilities

Three or more years of management/supervisory experience leading engineering or critical operations teams

Proficient knowledge and experience with BMS and building EPMS systems

Familiarity with power distribution systems in a data center environment or similar critical systems environment US Citizenship for this position is required by law due to federal customer contracts.

PREFERRED QUALIFICATIONS Prior experiencing working in a data center environment

Familiarity with Aveva Wonder Ware Knowledge  of BAS/BMS systems, ALC, Andover, Tridium, Delta Controls or others

Understanding of network implementation

Five or more years of experience with various Industrial Control Programmable Logic…