Traffic Director; Non-Driving - Denver

Traffic Director (Non-Driving) - Denver, CO

Join Parking Management Company as a Traffic Director (Non‑Driving) in Denver, CO. This role ensures safe and efficient vehicle flow at major sports arenas and music venues, delivering exceptional customer service in a fast‑paced, outdoor environment.

The Event Traffic Director (non‑driving) provides professional guidance to guests, maintaining a positive experience while ensuring safety, organization, and compliance with company standards.

• Punctuality and Appearance:
  Arrive on time, dressed in uniform, and maintain a professional image.
• Vehicle Damage Survey:
  Complete vehicle damage surveys and accurately record parking locations.
• Vehicle Direction:
  Direct vehicles to designated parking spots efficiently and safely.
• Timekeeping & Attendance:
  Follow attendance processes, clock in/out, and accurately report tips.
• Staff Meetings & Training:
  Attend meetings and complete training modules.
• Equipment & Supplies:
  Use and maintain necessary equipment in good working order.
• Work Environment:
  Contribute to a collaborative, supportive team atmosphere.
• Guest Communication & Service:
  Maintain high‑level communication and service with guests.
• Issue Resolution:
  Anticipate needs and resolve guest concerns promptly.
• Safety Practices:
  Adhere to safety precautions for guests and staff.
• Additional Tasks:
  Perform duties needed to support operational and financial goals with flexibility.

• Organizational Support & Adaptability:
  Follow policies, adapt to changes, and manage competing demands.
• Dependability & Safety:
  Follow instructions, maintain schedules, and enforce safety procedures.
• Education/
  
  Experience:
  
  High school diploma or GED; customer service experience preferred; helpful demeanor mandatory.
• Certificates & Licenses:
  Valid driver’s license and reliable transportation; clean background and no more than three moving violations in the past three years.
• Work Environment & Physical Demands:
  Collaboration with teams and vendors; extended standing and walking, ability to lift moderate weights.
• Cell Phone Use:
  Use personal cell phone for work communication; reimbursement policy applies.

• Health Benefits – Medical, vision and dental insurance upon eligibility.
• 401K – Upon eligibility.
• Supplemental Insurance – Life insurance and critical illness.
• Bonus opportunities.
• Internal leadership development program.
• Paid time off & Paid training.
• Tuition assistance through Bellevue University – Up to $5,250 per year.
• Nationwide discounts through Perks at Work.
• Military friendly employer.

• Schedule:
  
  Full Time / Part-Time.
• Status:
  Non-Exempt.
• Compensation: $28.00 Per Hour.

• Employee At Will:
  Employment is on an at‑will basis with a 120‑day introductory period.
• Fair Labor Standards Act (FLSA):
  Classified as non‑exempt; overtime paid at 1½ times for hours over 40.
• Worker’s Compensation: PMC adheres to all state laws.
• Employee Leave:
  Compliance with state paid family leave, sick leave, FMLA, etc.
• Equal Employment Opportunity (EEO) Statement:
  Parking Management Company is an equal‑opportunity employer, considering all protected categories.
• ADA & EEO Compliance:
  Reasonable accommodations will be provided.

Entry level

Other

Marketing, Public Relations, and Writing/Editing

Parking Management Company will periodically review this job description to adjust duties and responsibilities as needed.