Seasonal Guest Relations - Staging

Description

National Western | Denver, CO

We are National Western—an organization rooted in more than 120 years of history and driven by a mission to strengthen American agriculture through education, youth development, and community connection. We are stewards of the Western way of life, grounded in the values of courage, pride, integrity, grit, and loyalty. Each January, we bring this mission to life through the legendary National Western Stock Show—one of the world’s premier Western lifestyle, rodeo, and livestock entertainment events—welcoming hundreds of thousands of guests from across the globe.

Beyond the Stock Show, we operate The Legacy, a world-class, year-round destination for events, experiences, and cultural connection in the heart of Denver. We are more than an event—we are a brand that lives at the intersection of heritage and culture, shaping how Western lifestyle shows up in the modern world.

As a member of our Guest Relations Staging team, you will play a critical role in the safe and efficient movement of livestock exhibitors, trucks, and trailers throughout the National Western Stock Show grounds during move-in and move-out. Serving as a primary point of contact for exhibitors and drivers, you will help coordinate traffic flow, guide livestock trailers into designated barn areas, provide direction and information, and support a positive experience for exhibitors and guests alike.

This is a highly visible position that requires strong communication skills, situational awareness, and the ability to remain calm and professional in a fast-paced, high-volume environment. Successful candidates will be comfortable working outdoors for extended periods, handling large influxes of livestock trailers, and assisting with traffic management during peak operational periods.

Reports to:

Senior Manager of Guest Relations

• Serve as a staging and traffic control team member during livestock move-in and move-out operations, which are happening constantly throughout show.
• Guide livestock trailers and commercial vehicles to designated staging and unloading locations throughout the grounds.
• Assist drivers by providing clear visual and verbal direction when maneuvering trailers into barns and assigned areas.
• Monitor traffic flow and help prevent congestion in designated livestock and exhibitor areas.
• Communicate professionally with exhibitors, drivers, contractors, staff, and event participants to ensure orderly operations.
• Provide directions and answer questions regarding barn locations, unloading procedures, event schedules, and facility access.
• Maintain awareness of surrounding vehicle and pedestrian traffic to support a safe environment for all guests and exhibitors.
• Respond appropriately to changing operational needs and assist with crowd and traffic management during high-volume periods.
• Report safety concerns, accidents, operational issues, or policy violations to supervisors promptly.
• Support other Guest Relations functions as assigned to ensure successful event operations.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Requirements

• Prior customer service, event operations, traffic control, livestock event, agricultural, rodeo, fair, or similar experience preferred.
• Knowledge of livestock handling practices and…