Loan Agency Operations Analyst

Loan Agency Operations Analyst, Payments

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About SRS Acquiom SRS Acquiom has built its reputation on shaking up the financial services technology world by redefining how complex M&A and loan agency transactions get done. Since 2007, we have been the partner deal makers rely on for speed, precision, and less friction, supporting over 10,000 deals worth more than $1.7 trillion along the way. Our solutions start with human expertise and are powered by technology: virtual data rooms, document solicitation, escrow and payment administration, shareholder representation, and independent loan‑agency services like administrative and collateral agent support.

Each service works seamlessly on its own, but when brought together by our expert team, they form an end‑to‑end system that helps even the most complex deals cross the finish line. We’re equally committed to building careers as we are to building solutions. At SRS Acquiom, internal mobility isn’t just a buzzword, it’s part of how we grow. We invest in our people, creating opportunities to learn, stretch, and step into new roles as the business evolves.

If you’re looking for a company with entrepreneurial energy, a proven record of growth and innovation, and a culture that supports your next career move, we’d love to talk.

The Operations Analyst I, Loan Agency Payments Team works in SRSA’s Loan Agency department and is responsible for processing payments, reconciling payments, and providing any required or requested reporting, as well as answering inquiries and performing other related tasks. Serve as a primary point of contact for clients, lenders, and both internal and external service partners. Manage daily administration of assigned tasks in a fast‑paced setting, requiring exceptional customer service skills and a constant awareness of internal controls and risk management.

This is a hybrid position based in Denver, CO. The salary range for this position is between $55,000 and $65,000, depending on the experience level.

• Create and review all payments for the Loan Agency (ad hoc, payment uploads for scheduled payments, wires for fundings).
• Reconcile bank accounts across multiple banking platforms.
• Generate required and requested reports for internal and external parties related to payments.
• Complete quarterly reconciliation for annual tax reporting.
• Respond to inquiries related to the creation, review, or status of payments.
• Comprehend internal processes and procedures while maintaining internal controls.
• Provide excellent customer service to all clients and parties, both internal and external, to ensure all have an exceptional experience.
• Research and resolve issues related to administration and client service in connection with assigned tasks.
• Use judgment, interpretation, and problem‑solving to understand loan‑related information.
• Professionally communicate and collaborate with internal groups and external clients by phone and email.
• Perform data entry in the banking platform, the loan system, and Microsoft Excel.
• Provide coverage and support to the team when needed.
• Perform other related duties as assigned or requested

• Bachelor’s degree in finance, accounting, economics, or operations (or commensurate work experience) required.
• 1+ years of work experience in finance, loan agency, or bank operations.
• Familiarity with domestic and international wire instructions is preferred.
• Ability to independently research, analyze, and resolve complex problems and quickly learn new concepts.
• Strong drive to achieve results and the ability to self‑motivate in the face of multiple priorities while managing time efficiently.
• Deadline‑driven and highly organized with exceptional attention to detail.
• Proven problem‑solving and analytical skills.
• Strong interpersonal skills, good judgement and intuition, and the ability to communicate with external and internal parties in a responsive, friendly, professional, and proactive approach.
• Proven ability to collaborate with management and team members to align goals and complete all tasks.
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