Loan Servicing Analyst II

Loan Servicing Analyst II

Location: Denver, CO (Hybrid)

Job Type: Full-Time Non-Exempt

Salary: $26.93 - $35.10/HR
* Actual offer will be based on experience, location, education, and/or skills*

Applications should be submitted for consideration no later than 12/28/2025.

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You're a dependable operations professional with deep experience in loan servicing and a sharp eye for detail. From loan boarding and payment processing to collateral tracking and documentation review, you bring structure and consistency to every step of the process.

You work efficiently, prioritize well, and follow through-supporting both internal teams and client accounts with accuracy and care. If you're someone who thrives in fast-paced environments and takes pride in reliable execution-this role is for you.

The Loan Servicing Analyst II plays a critical role in supporting the full lifecycle of loans after origination. This role handles a wide range of operational tasks, including loan boarding, funding, payment processing, collateral tracking, and paid loan documentation.

Working independently under general supervision, you'll prioritize daily workflows, ensure accuracy across systems, and serve as a resource to peers through training and cross-coverage support. Your ability to manage multiple priorities while maintaining strong attention to detail will drive consistency across the loan servicing process.

• Prioritize and manage daily loan servicing workflows to meet service-level agreements (SLAs), deadlines, and quality standards.
• Input loan information and fund new loans using the Bank's core system and CRM, ensuring accuracy of terms, schedules, and documentation.
• Process loan payments, payoffs, and maintenance requests across consumer and commercial portfolios with precision and timeliness.
• Receive, review, and track original loan documents; maintain documentation logs and monitor outstanding items.
• Record and update collateral and insurance tracking, including filing UCCs and recording security documents in accordance with procedures.
• Collaborate with peers and management to support daily task coverage, share knowledge, and contribute to training and process improvements across the team.

• Bachelor's degree in business administration, finance, or accounting, or equivalent professional experience.
• 3-5 years of experience in loan servicing or related operations.
• Intermediate proficiency in Microsoft Word and Excel.
• Familiarity with lending systems and core banking platforms.
• Strong attention to detail, time management, and ability to prioritize multiple tasks.
• Demonstrated ability to work independently, follow through, and meet deadlines with minimal supervision.
• Proven problem-solving skills with the ability to identify issues, offer solutions, and take initiative.
• Strong communication and interpersonal skills; able to collaborate effectively across teams.
• Experience providing peer support or training in a team environment.

• Competitive base salary: $26.93 - $35.10/HR
  , plus strong bonus potential.
• 401(k) plan with employer match.
• Paid parking and transportation benefits.
• Comprehensive health and wellness benefits, including:
  • Health savings accounts (HSA)
  • Flexible spending accounts (FSA)
  • Medical, dental, and vision coverage
• Generous paid time off and bank holidays.
• Access to training and professional development programs.
• Sponsorship and support for obtaining professional certifications.
• A culture of collaboration, continuous improvement, and shared success.

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At First Western Trust, we're more than just a financial institution-we're a team of forward-thinkers committed to excellence, innovation, and impact. Our culture thrives on teamwork and mutual respect, grounded in the belief that diverse perspectives fuel creativity and help us tackle challenges in fresh, effective ways.

We celebrate each other's successes, welcome new ideas, and take personal ownership in everything we do. A genuine desire to positively impact our clients, communities, and one another drives our work. We meet challenges with a growth mindset, act with urgency and accountability, and constantly strive to raise the bar for ourselves and our clients.

Leadership at First Western means setting an example and fostering a culture of trust, transparency, and respect. Whether you're just beginning your journey or bringing years of experience, you'll find a welcoming community where your contributions are valued and your potential is boundless.

We expect our people to:

• Demand and reward excellence.
• Take action and responsibility.
• Collaborate, communicate openly, and give/receive feedback with trust.
• Go above and beyond to do what's right-always.

If that sounds like you, you'll fit right in.

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