Bank Teller - Credit Union at Affidian Credit Union Denver

Overview

Bank Teller - Credit Union job at Affidian Credit Union. Denver, CO. Affidian Credit Union is looking for a Teller with excellent customer service skills for their Denver branch. If you are interested in the financial industry, we will provide the on-the-job training needed to be successful in this position. The Credit Union promotes from within; there is an opportunity for growth and advancement.

The pay range is $21 - $24 per hour and is commensurate with experience. In addition to a competitive salary, the Credit Union offers a comprehensive health benefits package, a generous PTO plan, paid federal holidays, and eligibility for participation in the 401K plan. This is a full-time in-office position at the Credit Union s branch located at 700 W 39th Avenue, Denver, CO 80216.

The working hours are Monday through Friday from 8:00 am to 5:00 pm with the occasional start time of 7:00 am.

A full job description will be available upon interview.

• A Teller is responsible for processing a variety of financial transactions in person, over the phone, and through electronic delivery channels.
• Responsible for managing and balancing a cash drawer and preparing daily paperwork according to procedures.
• This position requires cross-selling to members to deepen relationships that will benefit the member and the Credit Union.
• Quality member service is a must.
• Provides specific account information, processes account transactions, assists members, answers questions, and provides information.
• For all positions, the performance emphasis is on providing service and sales delivery at the highest level, to ensure excellence in member service and to help meet Credit Union s goals and objectives.

• Greets members with a friendly, helpful, and positive attitude.
• Ensures the Credit Union is represented in a courteous and professional manner.
• Answers questions and provides information regarding the Credit Union s products and services.
• Performs a variety of account functions.
• Cross-selling of products and services.
• Completes ongoing training on BSA/AML regulations, RMLEFCU policies and procedures, and all credit union regulations and processes.

• Must have excellent verbal communication and above-average listening skills.
• Must possess the ability to type accurately and operate a computer terminal.
• General knowledge of banking operations and procedures is helpful.
• Proactive in solving problems and taking the initiative to go a step above in all situations.
• Ability to sit or stand for hours at a time while working on a computer, helping members with transactions, and/or providing customer service on the phone.
• Ability to lift ~30 pounds.
• Cross-selling skills.

• A professional attitude and appearance are required.
• A significant level of Trust, Diplomacy, Privacy, and Confidentiality is required.
• Adhere to all Credit Union Policies and Procedures including compliance with directives and expectations in the Affidian Credit Union Employee Handbook.