Lock Desk Analyst

BREAK GROUND ON A REWARDING CAREER WITH US! The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands. We take great pride in being a member of Sekisui House, a global leader in homebuilding. This impressive, 60+ year old company has built over 2.6 million new homes designed to reflect and adapt to the changing needs of today's home buyers.

Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable.

• Collaborative Team Culture:
  Join a supportive environment where teamwork and the open exchange of ideas are highly valued.
• Team Engagement:
  Participate in a variety of team-building events and social gatherings, such as company outings, holiday celebrations, and regular office socials. We support a healthy work-life balance and recognize the importance of time outside of work commitments.

This position supports the Secondary Marketing function by executing lock desk activities that ensure accurate rate locking, pricing validation, and adherence to investor and company guidelines. This role works closely with internal partners to support timely lock transactions, resolve pricing discrepancies, and maintain data integrity across systems. This position contributes to the team’s operational performance through detailed analysis, consistent documentation practices, and effective communication.

This role also assists with routine inquiries and provides guidance to less experienced team members as needed. Hours will be 8:30 a.m.

- 5:30 p.m. or 9:00 a.m.

- 6:00 p.m. MST.

• Process rate lock requests, ensuring accuracy and compliance with pricing guidelines, investor requirements, and internal policies.
• Verify loan pricing, lock terms, and system data to ensure alignment with approved programs and market conditions.
• Assist in resolving lock or pricing discrepancies by analyzing data, reviewing system inputs, and coordinating with internal partners.
• Monitor lock expirations, extensions, and changes to ensure timely updates and adherence to established procedures.
• Communicate lock confirmations, pricing details, and status updates to Loan Officers, Processors, and internal stakeholders.
• Maintain accurate records and documentation for all lock desk activities.
• Support daily pricing updates, including importing and validating rate sheets or pricing feeds as assigned.
• Identify recurring issues and elevate trends or concerns to leadership for further review.
• Provide guidance to entry-level team members regarding lock desk processes and resources.
• Contribute to a collaborative, service-focused environment within Secondary Marketing.

• Bachelor’s degree or equivalent combination of education and experience
• Minimum of 2 years of relevant experience, or equivalent (e.g., 6–8 years)
• Experience in secondary marketing, lock desk operations, mortgage pricing, or related consumer lending functions
• Working knowledge of mortgage rate locks, pricing adjustments, and secondary market processes

• Experience with in a lock desk, pricing, or secondary marketing function.
• Familiarity with investor guidelines, loan programs, and mortgage pricing concepts.
• Experience with rate lock systems and loan origination platforms.

• Broad knowledge of mortgage pricing, loan programs, and secondary marketing processes.
• Strong analytical and data review skills with attention to detail.
• Ability to interpret pricing guidelines and apply program requirements accurately.
• Eff…