Escalations Specialist - Fraud & Disputes
Listed on 2026-10-17
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Finance & Banking
Banking & Finance -
Customer Service/HelpDesk
Banking & Finance
Gusto in Denver is seeking a Tier 2 Consumer Money Support specialist to own the most complex Wallet and Cash Account issues, including fraud investigations, disputes, account locks, and On‑Demand Pay cases. You will combine sharp judgment with empathy to protect members’ money and trust in regulated environments.
You’ll collaborate with Risk, banking partners, and internal CX teams, use AI to accelerate case research while ensuring accuracy and compliance, and support weekend scheduling.
We are looking to fill the Money Support Escalations Specialist
- Fraud & Disputes position at The Wrap in Denver, CO, United States.
Join us at The Wrap as our next Money Support Escalations Specialist
- Fraud & Disputes in Denver, CO, United States.
We are currently recruiting a Money Support Escalations Specialist
- Fraud & Disputes for our team in Denver, CO, United States.
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