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Escalations Specialist - Fraud & Disputes

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: The Wrap
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 36000 - 43000 USD Yearly USD 36000.00 43000.00 YEAR

Job Description & How to Apply Below

Position: Money Support Escalations Specialist - Fraud & Disputes

Gusto in Denver is seeking a Tier 2 Consumer Money Support specialist to own the most complex Wallet and Cash Account issues, including fraud investigations, disputes, account locks, and On‑Demand Pay cases. You will combine sharp judgment with empathy to protect members’ money and trust in regulated environments.

You’ll collaborate with Risk, banking partners, and internal CX teams, use AI to accelerate case research while ensuring accuracy and compliance, and support weekend scheduling.

We are currently recruiting a Money Support Escalations Specialist
- Fraud & Disputes for our team in Denver, CO, United States.

We invite applications for the Money Support Escalations Specialist
- Fraud & Disputes position located in Denver, CO, United States.

The following opportunity is for a Money Support Escalations Specialist
- Fraud & Disputes with The Wrap.

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