Systems Communications Specialist

Systems Change Communications Specialist

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The Systems Change Communications Specialist develops and implements the department-wide organizational change management (OCM) strategy for eligibility and coverage changes related to H.R. 1. This role ensures that organizational projects meet objectives on time and on budget by increasing adoption and usage of processes related to new eligibility requirements at the state and county level. Focusing on the people side of change, the role equips and supports staff at HCPF, CDHS, and counties to adopt and use changes to business processes, systems and technology, and organizational structures as a result of H.R. 1;

it also defines OCM and communication strategies for broader use with external stakeholders.

• Serves as the Department’s Staff Authority for Organizational Change Management related to the implementation of community engagement and other eligibility changes.
• Leads the planning and execution of communications and readiness strategies to support successful implementation of H.R. 1 eligibility changes across key partners including counties, CDHS, and RAEs.
• Works closely with CDHS staff, eligibility workers, Department eligibility and system teams, and external contractors to align the people side of change with policy and system changes in CBMS and PEAK.
• Directs contractors and collaborates with counterparts at CDHS responsible for business process mapping, system requirements documentation, training, and OCM deliverables related to eligibility changes mandated by H.R. 1; reviews their outputs for accuracy, operational alignment, and policy compliance prior to Department approval.

This posting is only open to residents of the State of Colorado at the time of submitting your application.

• Seven (7) years of relevant experience in organizational change management, public relations, corporate/professional communications roles, public affairs, and/or government relations.
• OR a combination of related education and/or relevant experience in organizational change management, public relations, corporate/professional communications roles, public affairs, and/or government relations equal to seven (7) years. Appropriate education substitutes for required experience on a year-for-year basis.

• Previous relevant state or federal experience.
• Excellent communication skills; able to communicate effectively and articulately in writing and orally.
• Experience in developing and implementing outreach strategies.
• Fluency in Gmail and Google Applications, and the ability to quickly learn other software systems.
• Demonstrated success partnering with public and private organizations, special interest groups, elected and appointed officials, in situations that may be politically sensitive.
• Excellent reasoning, investigative, analytical, and problem-solving ability.
• Effective communication style and interpersonal skills that incorporate consensus building and participative decision making.
• Experience in dashboarding.
• Experience in stakeholder management.
• Corporate Communications, Public Affairs, Government Relations experience.
• Experience with the media or journalism.

• PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans.
• Medical, Dental, and Vision insurance coverage.
• Automatic Short-Term and Optional Long-Term Disability Coverage.
• Life and AD&D Insurance.
• Flexible Spending Accounts (FSAs).
• Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML).
• 11 Paid Holidays annually and accrued annual and sick leave.
• Accrued Sick Leave for State of Colorado Temporary Employees.
• Flexplace and Flextime work arrangements.
• Variety of discounts on services and products available through the State of Colorado’s Work-Life Employment Discount Program.
• Free RTD Eco Pass to all eligible State Employees.
• Credit Union of Colorado Membership Eligibility.
• Some positions may qualify for the Public Service Loan…