Palliative Care Navigator

TDH Main
8289

E. Lowry Blvd
Denver, CO 80230, USA

The Denver Hospice has an immediate opening for a Palliative Care Navigator.

STATUS: Full-time

SCHEDULE: Monday - Friday, 8am - 5pm

HOURLY PAY RANGE: $22.98 - $27.00

SUPPLEMENTAL PAY: Based on position, schedule and/or availability:
Overtime

MILEAGE AND EXPENSE REIMBURSEMENT: Sixty-two and a half cents per mile – one of the highest in the industry!

• We value engagement, community, and outreach initiatives and know it matters for our team members and our patients. We provide welcoming and supportive care to our patients and a work environment where all team members feel respected and valued.
• We support a culture of work-life balance and provide team members with two, free, confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life.
• Low healthcare premiums: we have not increased our team member medical rates 4 out of the last 5 years
• Employer pays over 90% of employee medical premium in some plans
• Health Savings Account (HSA) with significant Employer Funding:
  Single $1,000, Family $2,000
• Healthcare Benefits are effective on the 1st of the month following date of hire
• Extensive Paid Time Off (PTO/Vacation Pay): 18 days in the first year for FT team members
• Seven Paid Holidays with an additional Floating Holiday
• 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
• Company-Paid Life and AD&DD Insurance
• Education Reimbursement Program
• Clinical Career Ladders
• Certification Pay
• Team Member Service Awards
• Early Wage Access
• Legal and Identity Protection
• Robust Leadership Development Training Programs

The Palliative Care Navigator manages scheduling for NP providers, assists with patient care coordination, and oversees administrative tasks for the Palliative Team.

• Collaborates with team members in the management of scheduling for New Admissions, Attending, and face-to-face visits.
• Manages all incoming processes for Palliative admissions and discharges. Collaborates with the Hospice Teams to achieve effective transfers between hospice and palliative care needs when appropriate.
• Assists in coordination of care with Palliative team members. Ensures that information is communicated in a timely manner for quality patient outcome.
• Assists in coordination of care with physicians, home health providers, hospital case managers, and other providers in the community. Ensures that information is communicated in a timely manner for quality patient outcome.
• Regularly communicates with the palliative team and contributes to the development of a plan of care based on telephonic feedback and status of patient.
• Coordinates with Palliative Team to ensure that resources and community care are addressed based on identified needs.
• Handles incoming Palliative Care phone calls. Assists patients and/or family members with concern and empathy; respects their confidentiality and privacy, and communicates with them in a courteous and respectful manner.
• Documents all patient care activity in EMR.
• Promotes positive public relations with patients, family members, and community providers.
• Follows up as appropriate with Director of Palliative Services regarding reported complaints, problems and concerns.
• Participates in community events and educational conferences.
• Develops and maintains Palliative Care data system to track patients and outcomes.
• Complete audits for Palliative and Hospice departments as needed for patient records, documentation, and billing practices.
• Other duties and responsibilities as assigned.

• Minimum Education:
  
  Bachelor’s degree preferred;
  Degree in Behavioral Science, Nursing, Public Health or similar field desired.
• Minimum Experience:
  
  Two-five (2-5) years working in a clinical setting.

• Ability to lift/carry a minimum of 30 lbs.

The Denver Hospice is affiliated with Care Synergy, a nonprofit network of community-based hospice and palliative care organizations serving Colorado’s Front Range and the Region’s Largest Home Health, Hospice, and Palliative Care Network. Care Synergy provides mission support…