Business Office Director

Apply for the Business Office Director role at Acadia Healthcare
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Location: Onsite - Westminster, CO

We’re seeking a dynamic onsite Business Office Director for our West Pines Behavioral Hospital. This position will report to the CFO and be responsible for managing all aspects of billing and collecting patient accounts. This position provides direction to business office staff including Financial Counseling, Billing, Collections and Data Entry. Works closely with CFO to achieve facility goals for AR days and Collections.

West Pines Behavioral Hospital is situated in the scenic city of Westminster, Colorado, an area renowned for its gorgeous mountain views. Our hospital offers a setting that promotes healing and recovery. The location not only provides quick access for those traveling from the nearby cities of Boulder and Denver, but it also allows our patients to benefit from the natural beauty of Colorado’s landscapes.

Many patient rooms face the Rocky Mountain Foothills. We prioritize the well‑being of our patients in an environment that encourages reflection and growth. Surrounded by nature, our facility offers a range of therapeutic services tailored to meet individual needs, fostering a supportive community where patients can thrive and healing can begin.

• Competitive Base Salary commensurate with experience
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and recognized holidays
• Company-paid Basic Life and AD&D Insurance
• Employee Assistance Program (EAP) and mental wellness resources
• Opportunities for professional growth and advancement within Acadia’s nationwide network

Acadia Healthcare’s purpose is to Lead Care with Light and our mission is to be a world‑class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation.

• Monitors and reports on key metrics such as cash collections, days outstanding, unbilled, denials, etc., in conjunction with the CFO.
• Establishes and maintains controls for all cash collected and posted in Patient Accounting system.
• Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
• Maintains effective communication with the leadership team to ensure that all third‑party compliance guidelines are met.
• Selects and monitors outside collection vendors engaged in the collection of Hospital receivables. Reviews and balances agency reports to hospital; system reports and approves agency invoices.
• Leads and provides operational directives for all Business office activities related to the claims management and collections of the hospital’s receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.
• Define and provide the necessary support and leadership to achieve departmental goals and objectives.
• Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary.

• Must have at least 3 years’ experience as a hospital business office director or manager
• HMS and financial counseling experience preferred
• Inpatient experience required
• Business Degree preferred
• Strong management and leadership experience required

Pay Range: $85,000 - $95,000 annually

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g., emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.