Part Time ADA Eligibiity Specialist

The Part-Time
** Mobility Assessment Evaluator (MAE)
** is responsible for reviewing ADA paratransit application materials, supplemental intake and professional verification forms, conducting in-person interviews for applicants, and performing functional assessments with applicants to determine eligibility for ADA paratransit service. The
** Mobility Assessment Evaluator (MAE)
** is also responsible for maintaining accurate documentation, and providing final eligibility determinations to the Client.

This position is part-time.
*
* Location:

3851 N Steele St, Unit 1479 Denver, CO 80205
***
* What you’ll do:

*** Determines final eligibility based upon the application, interview, functional assessment and any supplemental information
* Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided
* Determine what functional assessments the applicant will be required to undergo
* Provide written eligibility determination documentation to Client within ADA required and contracted time frame
* Reads and interprets ADA paratransit applications, intake forms, and professional verification forms
* Review interview results and application paperwork and follow up on assessments and professional verifications, as needed
* Provide further written documentation to Client upon request
* Assist the leadership team in identifying process improvement opportunities
* Conduct functional physical and/or cognitive assessment with applicants that may include:  + Physical Functional Assessment using an outdoor course  + Physical Functional Assessment using an indoor course  + FACTS  + MMSE
* Apply information obtained to determine applicant’s capability to independently ride fixed route transportation
* Provide required forms to administrative personnel for data-entry and eligibility letter generation
* Participate in staff meetings with leadership and/or Client
* Participate in community outreach and education as needed
* Participate in initial and on-going training as required by MTM and Client
* Complete all necessary reports, paperwork and maintain on-going applicant tracking logs and reports for MTM and Client
* Input all information into Client software (Trapeze) and other software as appropriate
* Build rapport and communicate effectively with MTM and Client personnel to include administrators, management, support staff and applicant while providing high quality customer service
* Participate in appeals process, upon request
* Maintain a positive attitude when interacting with individuals, support Staff and caregivers
* Work with management and the Client to follow through on service issues, troubleshooting problems, concerns, complaints and training
* Must conform to MTM’s HIPAA standards
*
* What you’ll need:

***** Experience, Education &

Certifications:

**** Bachelor’s degree in Social Services, Rehabilitation, Ancillary Health Care Profession, or a related field
* Willing to accept relevant experience and specialized certifications in lieu of a Bachelor’s degree depending upon contract specifications (Certifications can include: COTA, OT, PT)
* 3+ years of professional experience working with individuals with disabilities
* Experience and knowledge with the Americans with Disabilities Act (ADA) regulations and sensitivity to issues relating to people with disabilities and older adults
* Experience conducting information-gathering relating to ADA Paratransit eligibility
* Related experience with regard to the functional assessment of individuals with disabilities along with experience working with individuals with disabilities
**
* Skills:

**** Solid interviewing, assessment and observational skills and demonstrated ability to work effectively with a diverse population
* Ability to be trained in administering a standardized evaluation tool and be able to consistently administer and score such a tool according to established protocols
* Ability to clearly communicate their findings and observations on the required database reports and notes, as well as in certification letters
* Intermediate level of proficiency or above with Microsoft Office Suite (Outlook, Word, Excel & PowerPoint)
* Desire to learn…