Community Health Worker – Families Forward Resource Center

Community Health Worker – Families Forward Resource Center

Families Forward Resource Center (FFRC) is a full-service family resource center providing supportive services and programs to northeast Denver and north Aurora metro areas. Our mission is to enrich entire families through partnerships and services that create a safe, healthy, and connected community. FFRC has been serving the Far Northeast Denver and Aurora communities for nearly 30 years. FFRC's flagship programming is dedicated to advancing Black Birthing Justice through the provision of direct services, case management, resource navigation, and group-based education and system's level change through community partnerships, collaboration, coordination, and advocacy.

POSITION SUMMARY

Families Forward Resource Center (FFRC) is seeking two full-time Community Health Workers (CHWs) to support participants in our Maternal, Infant, and Early Childhood Home Visiting (MIECHV) program. Our team's CHWs provide intentional, trauma-informed, and proactive case management, home visitation, and resource navigation services to program participants to eliminate perinatal health inequities including maternal and infant health, including the administration of appropriate screening tools and provision of evidence-based health education and support.

To be successful in this role, CHWs need to be dedicated to Black birthing justice, forward thinking, innovative, reflective, and detail oriented. FFRC team members are expected to commit to life-long learning to expand expertise, advance programmatic and organizational support to program participants and community and engage in quality improvement efforts to optimize supports and services.

CHWs support a team-based approach and demonstrate enthusiasm for connecting program participants to internal resources including lactation support, group education, mental wellness support, doula support, and fourth trimester care.

ESSENTIAL DUTIES

• Provide case management support and resource navigation to perinatal individuals and their families
• Maintain a caseload of 10 to 15 program participants, dependent on training completions and team assignments
• Implement the Parents as Teachers home visitation curriculum to fidelity
• Utilize motivational interviewing techniques to identify needs and supportive opportunities
• Complete appropriate screenings and assessments to determine direction of case management support including, but not limited to depression screening, interpersonal violence screening, and grant-specific data collection tools
• Assess client health/psychosocial/environmental needs on an ongoing basis
• Encourage participation in internal FFRC support including lactation support, group education, mental wellness support, Doula support, and fourth trimester care, and coordinate relevant warm-hand offs to team members
• Maintain regular contact with program participants including home visits, office visits, phone, text, and virtual visits
• Provide one on one evidence-based health education
• Utilize required curriculum(s) to support participants and families
• Participate in in-person program recruitment as directed and decided with supervisor
• Attend and actively participate in community outreach events approximately two to six hours per month
• Utilize case management databases for active case management, tracking, monitoring, and assessing participant engagement, support, goals, outreach, and encounters
• Complete case management data entry in an accurate and timely manner consistent with FFRC policies
• Complete required trainings and maintain appropriate credentials
• Maintain positive rapport with program participants, community members, organizational partners, and co- workers
• Exhibit professional demeanor with program participants, community members, organizational partners, and co-workers
• Other duties as assigned

Knowledge, Skills, Abilities and Accountabilities

• Genuine interest and dedication to Families Forward Resource Center's mission
• Genuine interest and dedication Black Birthing Justice
• Warm and welcoming
• Professional attitude and appearance
• Strong verbal and written communication skills
• Strong multi-tasking and time management skills
• Proficiency in Microsoft Office (Outlook, Word, Excel) and Google Products
• Highly organized, detail oriented, and able to work independently
• Experience and ability to identify with individuals and families on their perinatal health journeys with intentional focus on Black and African American community members as those most impacted by…