Front Desk Receptionist - Denver Clinic - No Weekends

About Mountain View Pain Center:

Mountain View Pain Center is a comprehensive pain management and rehabilitation practice committed to treating the whole patient with compassion, innovation, and teamwork. We blend chiropractic care, physical therapy, pain management, and acupuncture to create individualized, evidence-based treatment plans that address pain at its source.

Our collaborative, patient-centered approach ensures every patient receives coordinated care from a multidisciplinary team working together towards the goals of restoring function, improving quality of life, and promoting long-term wellness. At Mountain View Pain Center, we believe healing happens best when providers communicate, support one another, and place the patient experience at the center of everything we do.

Position Summary:

The Front Desk Receptionist is the first impression of Mountain View Pain Center and plays a critical role in creating a welcoming, organized, and efficient patient experience. This role supports clinic operations by managing patient flow, scheduling appointments, coordinating care, and ensuring clear communication across departments.

You’ll serve as a key point of contact for patients—both in person and over the phone—while maintaining accurate records, handling insurance information, and supporting smooth daily clinic operations.

What You’ll Do:

Welcome patients and visitors with professionalism, warmth, and compassion

Schedule, confirm, and reschedule patient appointments using clinic software systems

Answer incoming calls and provide accurate, timely information to patients and callers

Make outbound calls to reschedule appointments and meet minimum call attempt expectations

Coordinate appointment transitions for patients with multiple same-day visits

Facilitate Uber transportation for Personal Injury (PI) patients when needed

Collect and verify insurance information and process payments as required

Scan, upload, and maintain accurate patient documentation

Communicate promptly and effectively with clinical and administrative teams

Notify medical staff of patient arrivals and support patient flow throughout the clinic

Maintain a clean, organized, and professional front reception area Support general administrative tasks as assigned

Minimum Experience & Qualifications High school diploma or equivalent, some college preferred

Minimum 1 year experience as a medical receptionist in a fast paced environment

Minimum 1 year experience with medical scheduling

Strong customer service skills and patient-first mindset

Proficient computer and typing skills

Bilingual in Spanish and English preferred

Access to reliable transportation

Compensation & Schedule Pay Range: $19.50 – $21.00 per hour

Job Type: Full-time

Work Location:

Central Park Clinic — 100% onsite/in-person

Hours:

Monday–Thursday: 7:45 AM–5:00 PMFriday: 7:45 AM–1:00 PM Benefits
401(k) with company matching

Medical, dental, and vision insurance

Life insurance

Short- and long-term disability coverage

Paid time off (PTO) plus paid holidays