Behavioral Health Technician; BHT) Manager

Description

Behavioral Health Technician (BHT) Manager

Reports to: Clinical Director

Job Category: Salary | Exempt | Full-Time

Salary Range: $63,000-$76,000/year DOE

Job Site: Foundry Front Range (Broomfield, CO)

Job Summary:

The Behavioral Health Technician (BHT) Manager provides leadership, supervision, and operational oversight to the Behavioral Health Technician team within a residential behavioral health and substance use disorder treatment facility. This position is responsible for ensuring BHT staff provide safe, consistent, professional, and client-centered support while maintaining appropriate staffing levels and adherence to facility policies, clinical expectations, regulatory requirements, and established standards of care.

The BHT Manager serves as the primary leader for the BHT department and works closely with Clinical, Nursing, Medical, Human Resources, and Operations leadership to promote effective communication, staff accountability, client safety, and a therapeutic treatment environment.

Education/

Experience:

• High school diploma or equivalent required; associate or bachelor's degree in behavioral health, psychology, social work, human services, healthcare administration, or a related field strongly preferred.
• Minimum of 3 years of experience working in behavioral health, mental health, substance use disorder treatment, residential treatment, or a related healthcare environment required.
• Minimum of 2 years of experience in supervisory/management role required.
• Experience supervising BHTs, Behavioral Health Associates, Mental Health Technicians, or similar direct-care staff preferred.
• Knowledge of behavioral health treatment, trauma-informed care, professional boundaries, crisis intervention, and therapeutic milieu management.
• Experience with Joint Commission and BHA regulatory standards.
• Training or certification in crisis prevention, de-escalation, and CPR/First Aid.
• CAT/CAS Certification strongly preferred.

Required Skills/Abilities:

• Demonstrated ability to supervise and develop employees, address performance concerns, and maintain accountability.
• Adept at effective staffing and resource management.
• Strong written and verbal communication skills.
• Strong organizational, problem-solving, and conflict-resolution skills.
• Ability to implement and maintain structured operational workflows to ensure daily activities run seamlessly and efficiently.
• Strong interdisciplinary collaboration skills.
• Ability to remain calm and exercise sound judgment during challenging or emergency situations.
• Ability to lead and train a team to effectively work with clients experiencing behavioral health and substance use disorders.
• Ability to maintain confidentiality and comply with HIPAA and other applicable privacy requirements.
• Valid driver's license and ability to meet organizational driving requirements.
• Proficient with Google Suite or related software.
• Adept at quickly learning multiple computer systems and platforms.

Duties/Responsibilities:

• Provide direct supervision, leadership, coaching, and performance management for Behavioral Health Technicians (BHTs).
• Oversee BHT scheduling, shift coverage, and staffing needs to ensure appropriate coverage based on census, client needs, and facility operations.
• Monitor overtime and staffing utilization and make appropriate adjustments in collaboration with leadership.
• Participate in the interviewing, onboarding, training, and development of BHT staff.
• Establish and reinforce expectations related to attendance, professionalism, communication, documentation, client interactions, and job performance.
• Promote a culture of accountability, teamwork, professionalism, and respect.
• Serve as an accessible leadership resource for BHT staff while maintaining appropriate supervisory…