Senior Residential Counselor, Youth Crisis

• Bilingual (English/Spanish) Preferred.

At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages.

The Senior Residential Counselor is responsible for maintaining milieu structure, following and ensuring that staff follow program rules and procedures of the Crisis Stabilization Unit (CSU) program. Responsible for direct supervision of clients and providing guidance and training for milieu staff. Responsible for ensuring that the treatment schedule is followed by program staff and that variety of client needs are met through delegation and crisis management.

This position will work in person, three 12 hours shifts per week.

• High School Diploma/GED required.
• Bachelor’s Degree in a related field preferred (psychology, counseling, human services, or social work) preferred.
• One year of professional experience in behavioral health, preferably in a crisis setting or work with adolescents required.
• Supervisory experience preferred as this is a team lead role.
• Must be at least 21 years of age.
• An ideal candidate for this position is someone that works well in high-pressure and fast-paced environments, is detail oriented and organized, has strong communication skills, is collaborative with a solutions-oriented mindset, adaptable and is able to effectively delegate responsibilities to others to fulfill the needs of the program.
• QMAP Certification or ability to obtain within two months of hire (provided internally).
• Current CPR/First Aid Certification or ability to obtain within two months of hire.
• Bilingual (English/Spanish) Preferred.

• Monitor and oversee staff and client activities on assigned shift by providing milieu management, guidance, safety, stability, and direction to clients in early recovery from a trauma-informed lens.
• Assists Program Coordinator with training new Residential Counselors. Takes lead with planning, assigning, and directing day-to-day work.
• Maintains acceptable attendance and punctuality and is consistently at work on time.
• Interacts with client population to provide guidance, safety, stability, and direction including de-escalating potentially dangerous situations.
• Performs accurate and timely documentation at all times, including but not limited to admissions, shift notes, Per Diem notes, discharges, inventories and screening of clients’ personal belongings, individual and group sessions, Medication Occurrences (MOR), and Adverse Incident Reports (AIR).
• Assists with the planning, conducting and supervision of client activities, including community meetings, groups, external meetings on-site, family/friend visitation, recreational activities, and life skills.
• Administers medications to clients per QMAP standards.
• Maintain professional and ethical behavior at all times.
• Monitors and documents client’s vital signs, physical condition and behavior, as needed. Must be able to administer blood pressure assessments, utilizing blood pressure cuffs, when Nurse is not available.
• Facilitate or co-facilitate psychoeducation groups.
• Completes daily shift reports and related documentation.
• May assist in transporting admitted clients to hospitals, aftercare or other approved services as directed by the Program Manager or Program Coordinator. Individual may be exposed adverse weather conditions during loading and unloading passengers.
• Practices OSHA safety standards and disposes of…