Intake Coordinator

This position’s primary place of work is our Denver office at 1764 Platte St., a historic building on Platte Street between Union Station and Lower Highlands. It’s easy to reach on foot, by car, by bike, or by scooter, and it’s within walking distance of some of Denver’s best restaurants.

As an Intake Coordinator, you are the first voice many women hear when they take the step toward therapy. You listen, answer their questions, and match each new client with the clinician who fits her needs best. This is a phone-based, client-facing role. You work independently and stay closely connected to a supportive, mission-driven team.

• Serve as the first point of contact for prospective clients by phone, email, and text
• Listen with empathy and guide clients to the clinician who fits their needs
• Schedule and coordinate appointments in our client management systems
• Keep client information and billing details accurate in our electronic health records
• Communicate clearly, professionally, and compassionately in every interaction
• Work with the Intake and Operations teams to keep care continuous
• Follow HIPAA confidentiality standards
• Take part in weekly team meetings and ongoing training
• Support the Denver office, including property management and day-to-day operations

• You are warm, grounded, and confident on the phone
• You care about women’s emotional well-being and agency
• You stay organized and focused while managing several tasks at once
• You work well on your own and as part of a team
• You are dependable, communicative, and proactive

• One of the following: 2+ years of experience in healthcare or mental health intake, client coordination, or phone-based sales; or an associate’s or bachelor’s degree in a related field
• Proficiency with Google Workspace
• Experience with EHR/EMR and CRM systems
• Experience in a mental health, behavioral health, or wellness intake setting is a plus

Full-time, in office, Monday through Friday, 9:00 am to 5:00 pm.

Pay range: $22.50–$25 per hour.

• 401(k)
• Medical, dental, and vision insurance
• PTO
• Paid holidays
• Sick time
• Bonuses Downtown Denver parking pass
• An inspiring mission in a great work environment

Colorado Women’s Center is a growing mental health practice with offices in Boulder, Denver, Fort Collins, Broomfield, and Longmont. We have been featured in O, The Oprah Magazine and on 9

NEWS, and were a 2024 Colorado Companies to Watch award recipient. Our work centers on empowerment, healing, transformation, and equality for women of all ages.

Learn more about our culture, mission, and values:

• Website:
• 9
  
  NEWS feature: watch the segment
• CWC culture video:
• Instagram: @coloradowomenscenter
• Facebook: