Lifestyle Manager

Location:

Dubai, UAE

We are seeking a highly organized and client-focused Lifestyle Manager to deliver premium concierge and lifestyle management services to high-net-worth individuals. The role involves managing client requests, curating personalized experiences, and ensuring exceptional service standards across travel, hospitality, events, and day-to-day lifestyle needs.

• Client Relationship Management:
  Build and maintain strong relationships with high-net-worth clients. Understand client preferences, expectations, and lifestyle requirements. Provide personalized recommendations and tailored services. Ensure high levels of client satisfaction and retention.
• Lifestyle & Concierge Services:
  Manage a wide range of client requests including travel, dining, events, and luxury experiences. Arrange reservations, bookings, and exclusive access to venues and services. Coordinate end-to-end planning for events, trips, and special occasions. Deliver prompt and efficient service with attention to detail.
• Vendor & Partner Coordination:
  Develop and maintain relationships with luxury service providers, hotels, restaurants, and vendors. Negotiate preferred rates and exclusive offers for clients. Ensure service providers meet quality and brand standards. Continuously source new partners to enhance service offerings.
• Operations & Service Delivery:
  Ensure seamless execution of all client requests and services. Handle urgent and last-minute requests with professionalism. Maintain accurate records of client preferences and service history. Ensure confidentiality and discretion in all client interactions.
• Problem Solving & Service Recovery:
  Address client concerns or service issues promptly and effectively. Provide solutions that exceed client expectations. Ensure smooth resolution of any service-related challenges.
• Reporting & Coordination:
  Maintain detailed documentation of client interactions and services provided. Prepare reports and updates for management when required. Coordinate with internal teams to ensure service excellence. Monitor service quality and continuously improve processes.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• 4–7 years of experience in concierge services, luxury hospitality, or lifestyle management.
• Experience working with high-net-worth individuals or premium clientele is preferred.

• Excellent customer service and interpersonal skills
• Strong organizational and multitasking abilities
• High level of discretion and confidentiality
• Strong network within luxury hospitality and lifestyle services
• Problem-solving and decision-making capabilities
• Excellent communication and coordination skills

• Competitive salary and benefits package
• Opportunity to work with premium clientele
• Professional and collaborative work environment
• Exposure to luxury lifestyle and concierge services