Sales & Catering Coordinator

About The Source Hotel

Nestled in Denver’s vibrant RiNo Art District, The Source Hotel is a modern retreat that seamlessly blends industrial character with contemporary elegance. As part of a dynamic marketplace featuring artisanal dining, craft beverages, and curated retail, our hotel offers guests an immersive experience that celebrates creativity, culture, and community. With thoughtfully designed spaces and an atmosphere of inspired hospitality, The Source Hotel is more than a place to stay, it’s a destination to discover.

We are looking for our next great team member to join us on our team. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• RSP/401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family members

Job Description Summary

At The Source Hotel, great experiences are all in the details, and this role helps bring them to life. From unforgettable weddings and celebrations to inspired meetings and corporate gatherings, the Sales & Catering Coordinator brings together the people, planning, and personal touches that make every event special. Equal parts organizer, creative thinker, and relationship builder, this position also supports sales initiatives, brand storytelling, and the distinctive guest experience that sets The Source Hotel apart.

Essential Duties & Responsibilities

Event Coordination

• Coordinates contracted group, meeting, wedding, and social event business from sales turnover through execution.
• Prepares and maintains accurate event documentation, including Banquet Event Orders (BEOs), group resumes, menus, room diagrams, and event correspondence.
• Manages assigned meeting and banquet space and coordinates event logistics, including room setups, food and beverage, audiovisual needs, timelines, vendors, and special requests.
• Coordinates group room blocks, rooming lists, reservations, pickup monitoring, deposits, payment schedules, and billing details with appropriate hotel departments.
• Communicates event details and changes to hotel departments, participates in operational meetings, and proactively resolves challenges to ensure successful event execution.
• Provides onsite event support as needed and conducts post-event follow-up to gather feedback, resolve concerns, and identify repeat business opportunities.

Client Relations

• Serves as the primary client liaison following contract execution, maintaining strong relationships and responding to guests questions.
• Identifies opportunities to maximize guestroom, meeting space, and food and beverage revenue through upselling, enhancements, and additional services.
• Maintains current knowledge of hotel facilities, services, rates, promotions, meeting space capabilities, and competitive offerings.
• Escalates complex client concerns, contractual issues, pricing exceptions, and significant operational challenges to appropriate hotel leadership.

Administrative Support

• Responds to incoming sales inquiries, qualifies opportunities, prepares proposals and contracts as assigned, and conducts walk-in tours and scheduled site inspections.
• Supports sales prospecting, account research, lead generation, client follow-up, and rebooking efforts as directed by Sales leadership.
• Maintains accurate client records and booking information, monitors critical deadlines, and prepares departmental sales, catering, pace, and production reports.
• Provides administrative support, including telephone coverage, correspondence, meeting preparation, and assistance with departmental sales strategies and initiatives.

Sales Initiatives & Guest Relations

• Manages The Source Hotel's Linked In account, including content…