Sales, Events & Marketing Coordinator

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I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.

I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.

Peggy Focheux Duval:
Director of Learning & Development, France

When you stay at the Thompson Denver, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. Thompson Hotels are located in timeless destinations, creating the kind of distinct experiences that can transform your day, your tripor even your life.

This is not your typical career opportunity. At Thompson Denver, a member of the Hyatt collection, we believe our team members can thrive in an empowered, supportive, creative and energetic environment.

We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has enthusiasm for creating unique experiences in a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and can express that belief in an atmosphere of spontaneity and authenticity.

At Thompson, we believe our guests select our hotel because of our caring and attentive colleagues who are focused on providing intuitive service and meaningful experiences tailored to each guest experience.

We are a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

The Sales, Events & Marketing Coordinator are responsible and is to serve as the departmental liaison between sales, catering and all other hotel departments.

Thoughtful and thorough customer service on the phone, over email and in person.

Assist Sales and Catering department with phone inquiries and lead forms; assist guests with questions, changes and special requests.

Ensure no leads are abandoned and all calls are returned within four hours and requests are communicated to appropriate departments.

Assist with VIP stays from reservation requests and preparation, to VIP amenities and thank you notes.

Run weekly sales and catering reports.

Data entry in management systems; create and follow new procedures for tracking and managing client and guest stays.

Daily checks of all arrival reservations to ensure information is added accurately and all departments are aware of relevant requests.

Detailed checks of all weekly arrivals daily using customized arrivals report searching for any possible VIP guests, checking all listed requests for accuracy, adding pictures to PMS when possible.

Communicate with sales managers and front desk on status of group information.

Maintain complete knowledge at all times of:
All hotel features/services, hours of operation, room types, numbers, layout, décor, appointments and location, room rates, special packages and promotions.

Assist accounting on follow-up for outstanding receivables for groups past 60 days due.

Coordinate all marketing efforts around advertising, online media, events, collaborations and occasions that perpetuate the hotel story in the community and in the press.

Proficiency in design applications is required to create and maintain in-room collateral, photography, press kits, e-marketing…