HR Manager - Multi-State Veterinary Practice

Human Resources Manager – Multi-State Veterinary Practice

Heartstrings Pet Hospice & In-Home Euthanasia & Aftercare is a privately owned, multi-state end‑of‑life veterinary practice dedicated to providing compassionate, dignified care to pets and families. As we expand nationally, we need a Human Resources Manager who shares our values and passion for people.

Location: Hybrid / Remote + Occasional travel to market locations
Employment Type: Full‑time
Experience Level: Mid‑level (3‑7 years HR management experience)
Reports To: CEO / Vice President of Operations

• Serve as the primary HR contact for team members across multiple states.
• Manage the full employee lifecycle—onboarding, training, performance management, and offboarding—ensuring each experience reflects our values of compassion, dignity, and respect.
• Administer employee benefits, payroll coordination, and compliance with federal and state employment laws.
• Partner with leadership to improve performance management, recognition, and retention programs.
• Lead employee relations and workplace investigations with discretion and empathy.
• Support recruiting efforts, offer process, and new‑hire orientation.
• Develop and refine HR policies, handbooks, and internal communications.
• Implement and optimize HR software and reporting tools (e.g., Connecteam, Simple
  
  DVM, HRIS).
• Promote employee wellness, DEI, and engagement initiatives that strengthen team morale and culture.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3‑7 years of HR management or generalist experience (veterinary, medical, or service‑based industry preferred).
• Knowledge of employment laws, compliance, and multi‑state HR practices.
• Strong emotional intelligence, communication, and problem‑solving skills.
• Experience using HRIS, payroll, and time‑tracking systems.
• SHRM‑CP or PHR certification preferred (not required).
• A genuine passion for helping others and working in a mission‑driven environment.

• Competitive salary and annual performance bonuses.
• Comprehensive health, dental, and vision coverage.
• Company‑paid life insurance and disability coverage.
• Generous paid time off and flexible scheduling.
• Continuing education and professional development opportunities.
• A culture built on empathy, collaboration, and respect—where your voice truly matters.

We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or disability.