Senior People Partner, Operations

Base Pay: $110,000 - $115,000 (commensurate with experience and skills) + Bonus

Work Location:
Remote (preferrably in MST, EST or CST timezone) | Report to Head of People

Are you ready to be a part of something BIG and GROUNDBREAKING?

At Covered, we are focused on building the future of insurance. Joining Covered Insurance means stepping into a FAST-PACED, INNOVATIVE environment where you can help to REDEFINE the future of insurance. Unlike traditional firms, we leverage cutting-edge APIs, pre-built UI components, and a full-service licensed stack to create smarter, more customer-centric solutions.

Covered, a best-in-class B2B2C embedded insurance marketplace, intends to make insurance easy to understand and painless to purchase. We believe the independent agent is increasingly important, and technology should be built to empower the agent and deliver delightful digital experiences to the customer. By partnering with lenders, financial institutions, and fintech companies, we deliver our personalized embedded insurance marketplace to their customers.

As a Senior People Partner, Operations at Covered Insurance Solutions, you will play a key role in transforming HR operations, enhancing the employee experience, and fostering a culture of excellence. This role requires a strategic and hands‑on HR professional who can build strong client relationships, provide white‑glove service to employees, and ensure compliance across all states of operation. You will manage leave of absence (LOA) communication and tracking, compliance, performance management, employee relations (ER) cases, tracking key HR metrics, time card and payroll processing, assisting in HR system and tool implementation, and overseeing benefits, vendor engagement, and administration.

• 7+ years of experience in HR operations, employee relations, and compliance, preferably in a fast‑growing or multi‑state organization.
• Experience working in an Insurance Agency or with a non‑exempt workforce is a huge plus.
• Deep knowledge of employment laws, LOA regulations, and HR compliance across multiple states.
• Experience managing time cards, and processing payroll is a must.
• Experience handling performance management and employee relations cases with a strategic, business‑oriented approach.
• Strong data analysis and reporting skills, with the ability to translate HR metrics into actionable insights.
• Exceptional relationship‑building skills with the ability to provide concierge‑level HR support.
• Experience in HR system and tool implementation with a proven track record of successful deployment and process optimization.
• Proven experience in benefits administration and vendor management, ensuring optimal employee offerings and cost management.
• Ability to work in a fast‑paced, evolving environment with a high degree of autonomy.
• Experience with HRIS and reporting tools is a plus.

• Culture: work with passionate, innovative professionals who love what they do. Learn from the best, work with the best!
• Medical, Dental, and Vision Insurance to keep you healthy and covered.
• FSA and HSA for added financial flexibility.
• Life Insurance, AD&D, STD, and LTD to protect you and your loved ones.
• 401(k) Retirement Savings Plan to help you build a secure future.
• Casual Time Off Policy: take the time you need to recharge.
• 13 Paid Holidays per year to celebrate and relax.

• Work Environment:
  Denver, CO HQ;
  Westlake Village, CA office; or Remote
• Physical Demands:
  • Must be able to sit for extended periods
  • Ability to work on the computer & use virtual communication tools
  • Effective listening & communication skills required
  • Proficient in English speaking & writing
  • Some travel may be required

This job description aims to provide essential information about the scope of this position and the nature and level of work performed by individuals occupying it. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with this position.

As with everything in…