People Operations Coordinator

About AirDNA

We built AirDNA to solve a problem: how do you make smart short-term rental decisions when there’s too much guesswork and not enough good data?

What started in a garage in California in 2015 is now a global team helping thousands of people — from aspiring hosts to major real estate firms — make confident choices about where to invest, what to charge, and how to grow.

Our mission is simple: give people the tools they need to build freedom through short-term rentals. Whether that means buying their first Airbnb or scaling a portfolio, we’re here to help unlock financial independence and growth.

We track 10M+ listings in 120,000 markets, and our platform is trusted by users in over 100 countries. It’s big data, made useful.

In 2023, AirDNA acquired Uplisting, a powerful property management software that helps hosts and operators manage listings across Airbnb, Vrbo, and other platforms. With features like channel management, automated messaging, dynamic pricing, task coordination, and financial reporting, Uplisting expands our mission to support every stage of the short-term rental journey — from investment to operations.

We’re a curious, driven, and kind group of humans who genuinely love what we do. Our values — Happy, Hungry, Honest — guide how we show up for our customers and for each other.

Want to see what that looks like in action? You’ll get a feel once you meet us.

We welcome applicants from all backgrounds and encourage you to apply even if you don’t check every box. Passion, potential, and perspective matter here.

We’re looking for a proactive, detail-oriented People Operations Coordinator to support our team. In this role, you’ll help ensure that employees have a smooth, positive experience from onboarding through day-to-day operations. You’ll be a key partner to the People Operations team, helping keep processes running efficiently and supporting initiatives that strengthen culture, engagement, and organizational effectiveness.

• RECRUIT (Employee Lifecycle):
• Actively contribute to recruitment goals for the US office
• Conduct initial phone interviews and scheduling hiring manager and department interviews as needed to reach company and department hiring goals
• Source candidates for open positions (as needed) and update strategies to improve response rate
• Ensure that candidates and hiring managers experience a seamless pre-recruitment, during recruitment and post-recruitment process
• Contribute to the overall time to fill goal - average of 40 days or less
• Ensure that job descriptions are created before all jobs are posted and scorecards are crafted and submitted before a hire is made
• Coordinate employee onboarding, including exit logistics and system access updates
• RETAIN:
• Refresh and update the on-boarding and new hire experience for US employees in concert with the People Operations Business Partner (POBP) in Barcelona
• Build rapport/ trust with employees (90 days/ ongoing)
• Gather feedback from employees regarding onboarding process and make appropriate changes as needed
• Analyze on-boarding feedback from first 90 day employee experience and have 90% of employees have a ‘good’ or ‘great’ experience
• DEVELOP:
• Development, and administration of the bi-annual evaluation process and ensure all employees receive a performance review (6 months/ ongoing)
• Support the POBP in Barcelona to refine the performance review process as needed
• Support the POBP to organize, design and deliver effective training sessions to employees and leaders
• Own annual compliance process, including maintaining the system for accuracy and launching an annual compliance training program through LRN (our compliance management system).
• Assist with compliance tasks such as audits, documentation, and policy updates
• Keep up with current litigation and legislation and current changes to practices - advise and make recommendations of policies and practices to the Vice President of People Operations.
• Collaborate with People Operations team on special projects and process improvement initiatives
• REWARD:
• Supports Finance team in running payroll within our HRIS (Paylocity)
• Maintain and update employee…