Specialist II, Employee Relations

Applications due by November 14 , 2025

Goodwill of Colorado

Pay: $60,000 – $65,000. This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with Daily Pay to offer employees access to their pay on their own schedule.

Work Schedule:

Monday – Friday 8:00am – 5:00pm;
Hybrid work opportunity. Full‑time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre‑tax or post‑tax (Roth) contributions to our retirement plan — must be 18 years of age to participate.

The Specialist II, Employee Relations exists to administer programs and policies that create and foster a culture and environment where employees can fulfill the mission of helping people reach their highest level of personal and economic independence. This role will accomplish this by advising management regarding the preparation and delivery of coaching and development documents, receiving, and acting on employee complaints and grievances, interacting with the Department of Labor related to unemployment insurance, resolving cases related to Equal Employment Opportunity Commission (EEOC), Occupational Safety and Health Administration (OSHA), Department of Regulatory Agencies (DORA), Office of Federal Contract Compliance Programs (OFCCP), and other Human Resources (HR) related activities.

• Assists in coordinating/performing employment activities (i.e. onboarding, hiring, termination discussions, etc.)
• Provides front‑line support in the prevention, investigation, resolution, and referral of Employee Relations (ER) problems.
• Advise management regarding the preparation and delivery of coaching and development documents.
• Receives and acts on employee complaints/issues through various means of communication to include email, virtual meetings, and one‑on‑one coaching conversations.
• Responsible for internal investigations into alleged misconduct; resolve complaints; reinforce and explain company policies and procedures to employees and management.
• Follow through on all ER activities (complaints, investigations, etc.).
• Maintain ability to work in a fast‑paced environment and effectively manage competing priorities, including handling a large number of inquiries/investigations.
• Ensure compliance with labor laws and regulations.
• Exercise sound judgment and expertise within broadly defined policies and practices.
• Work effectively with diverse groups of employees, including those with disabilities or disadvantages.
• Professional, neat, and personable at all times.
• Maintain strict confidentiality of all sensitive employee data.
• Effectively communicate company policies and processes to employees and management.
• Listen to employee feedback and follow up as necessary.
• Advise management of significant events or situations that could negatively affect the company and highlight positive contributions.

Education:

• A Bachelor’s degree is preferred;
  Human Resources Management or similar. PHR certification is preferred.

Experience:

• Minimum of 3 years dedicated focus on Employee Relations. Additional Human Resources experience in management is preferred.

Other

Skills:

• Communication:
  Ability to effectively mediate disputes, explain policies and facilitate discussions between employees and management.
• Problem Solving:
  Creative and analytical problem‑solving skills.
• Conflict Resolution:
  Adept at resolving disputes and tensions, ensuring a harmonious work environment.
• Negotiation:
  Strong negotiation skills for mutually beneficial solutions during conflict resolution.
• Labor Law and Compliance:
  Thorough understanding of labor laws for protecting both the company and employees.
• Empathy and Emotional Intelligence:
  Ability to show empathy and navigate sensitive situations.
• Leadership and Influencing
  
  Skills:
  
  Ability to guide and influence others in employee relations situations.
• Organization and…