Business Consultant, HR Generalist ​/ Talent Management

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - People Experience Business Consultant (2392223)

People Experience Business Consultant - 2392223

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The People Experience Partner (PXP) is a trusted strategic advisor who delivers differentiated, enterprise-aligned employee experience across complex populations. This role blends expertise in HR processes, analytics and employee relations with a passion for culture, engagement, and operational excellence. The PXP partners closely with business leadership and the People Team to execute HR strategies, resolve complex issues, and drive continuous improvement in people practices.

They serve as trusted advisors and advocates for employees, responsible for best-in-class employee experience across the full lifecycle.

• Employee Experience & Advocacy
  • Serves as key advisor to business leadership team for assigned market (Main Market is Denver, CO; other locations include Colorado Springs, CO and Salt Lake City, UT), providing expert guidance on complex HR policies and practices, interpreting guidelines and making recommendations that enable leaders to take informed action across multiple sites, entities, or segments of the employee population
  • Act as trusted consultant to frontline leaders, influencing people initiatives and driving adoption of best practices using independent judgment and knowledge of company best practice
  • Anticipate employee experience risks and opportunities, proactively developing solutions that align business strategy with people priorities rather than reacting to issues as they arise
  • Lead and shape culture and engagement strategies for assigned populations or client groups, using insights from listening sessions, analytics and business context to influence decision-making and outcomes
• HR Operations & Analytics
  • Execute and support HR processes throughout the employee lifecycle, including attraction, recruiting, onboarding, talent management, development and offboarding, actively making recommendations for improvement of the process itself or experience
  • Provide coaching and performance management support on complex issues using HR best practices and company tools in partnership with COEs as appropriate
  • Perform conceptual and data-driven analysis to diagnose multifaceted people challenges such as retention risk, talent pipeline gaps, engagement drivers, etc., recommending innovative and actionable solutions
• Business Partnership & Leadership
  • Lead cross-functional initiatives involving People Team COEs, Operations, Finance, Legal, IT, etc. to deliver integrated people solutions that drive business outcomes and ensure seamless HR service delivery
  • Influence and contribute to the design and execution of enterprise or segment-level people strategies, ensuring alignment with broader organizational objectives
  • Navigate complex environments that may include multiple sites, segments, or labor considerations, exercising sound judgment and discretion on HR topics
  • Act as a mentor or informal lead for lower-level PXPs, sharing best practices,…