Microsoft Dynamics 365 CE Field Service Sr. Consultant

Microsoft Dynamics 365 CE Field Service Sr. Consultant About Ludia

Ludia Consulting is one of the fastest growing and innovative consulting firms in Microsoft Dynamics Finance & Operations, Field Services and Power Platform. We are looking for a team member that is committed to helping others and their communities while also growing professionally as part of the Ludia family.

As a Microsoft Dynamics 365 Field Services Sr. Consultant, you will be a key contributor to client engagements by understanding and transitioning functional concepts into technical solutions using the Microsoft Dynamics suite and be comfortable discussing related aspects and features of Azure and Office
365. This position combines a strong focus on consulting abilities with an equally important emphasis on client facing interpersonal skills. To achieve success, our consultants demonstrate the ability to learn quickly, communicate ideas effectively, define and lead team efforts and utilize flexibility and creativity to present a variety of solutions.

• Execute project delivery in a client-interacting role with functional analysis, process review, and business process performance optimization.
• Collaborate with internal staff and leaders to deliver best-in-class Ludia Product Solutions for our clients.
• Collaborate with Delivery team in the implementation of data migration and translation, data integration, training and custom development and reports.
• Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes.
• Write business process design documents and workflows.
• Implement technical solutions for Microsoft Dynamics CE/FS projects with the aim of optimizing operational efficiency using development best practices.
• Provide community subject matter expertise on Dynamics 365 CE/FS (and related) technologies by presenting online blog posts.
• Demonstrate the ability to develop a strong working relationship with Ludia customers.

• Undergraduate degree with focus on Information Systems, Operations management, Finance/Accounting or Computer Science or equivalent.
• Energetic and thrives on learning new concepts.
• Excellent communication skills and professional demeanor.
• Ability to speak with clients at all levels within an organization.
• Superb work ethic, positive energy and able to maintain a professional presence in difficult client facing situations.
• Ability to work independently and as a team player to effectively meet project deliverables on time.
• Ability to travel to client sites within the United States (Up to 50% travel).
• 5+ years of experience with Dynamics 365 Solution Delivery (CE/Field Service/Field Service Mobile).
• Industry best practice knowledge of business processes, issues, and technology especially related to the operation of a sales, marketing, customer service, and field service departments within an organization.
• Experience implementing end-to-end Microsoft Dynamics 365 CE/FS projects.
• 2+ years of experience with Power Platform solution delivery of either model-driven or canvas apps.
• High level understanding of Power BI – data modeling, report/KPI creation, and deployment.
• Experience with automating business processes and customer connectors with Microsoft Power Automate.
• Experience with process mapping and data modeling for Dual-Write crossovers.
• Strong skills in Office
  365 related technologies (SharePoint, Teams, Yammer, etc.).
• Proven track record in adaptability, teamwork, problem solving, results orientation.
• Must be able to independently handle complex problems.

• Family/Community focused company
• Remote when not traveling to customer sites
• Unlimited PTO
• Company wide time off at the end of the year
• Full health benefits, vision, and dental
• 401K
• …and more!

Ludia Consulting is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.