Network Operations Engineer II

* ** Operate and troubleshoot a globally based Optical network.**
* ** Perform fault isolation and resolution on  Layer 0 and 1 network issues.**
* ** Take ownership of network triggered tickets and work with Field Resources to ensure the issues are cleared.**
* ** Manage and escalate critical events, communicating clearly and concisely with stakeholders.**
* ** Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling.**
* ** Detect and diagnose various error/failure conditions across an array of network device types.**
* ** Provide hands-on support for network incidents, collaborating with peers and other cross-functional teams.**
* ** Expertise in Optical networking.**
* ** Strong experience troubleshooting Layer 0 and 1 network issues in a large-scale production environment.**
* ** Hands-on experience with network monitoring tools (e.g., Solar Winds, Nagios, PRTG, or similar).**
* ** Advanced knowledge of troubleshooting transport/transmission networks and transceivers.**
* ** Experience capturing and analyzing network traffic for troubleshooting.**
* ** Proficiency with ticketing systems (e.g., Service Now, Jira, or equivalent).**
* ** Strong analytical skills, problem-solving mindset, and ability to work autonomously.**
* ** Excellent communication and documentation skills for incident tracking and resolution.**
* ** Proven ability to work in a fast-paced, mission-critical environment.**
* ** Strong sense of ownership, urgency, and drive in troubleshooting and resolving network issues.**
* ** Bachelor’s degree in Computer Science, Networking, or a related field (or equivalent experience).**
* ** 3+ years of network operations experience, with a focus on IP and Optical networks.**
* ** Certifications preferred:*** +
** OC-A or OC-P (Infinera Optical Communications Associate/Professional)**  +
** CCNP (Cisco Certified Network Professional)**  +
** JNCIP (Juniper Networks Certified Internet Professional)**
* ** Working with some of the biggest firms in the world as part of the Astreya delivery network**
* ** Employment in the fast-growing IT space providing you with brilliant career options for years to come**
* ** Introduction to the new ways of working and awesome technologies**
* ** Career paths to help you establish where you want to go**
* ** A company-wide mentoring program to advise you along the way**
* ** Online training courses through CBT-nuggets to upskill you**
* ** Performance management system to provide you with meaningful, actionable feedback**
* ** Dedicated management to provide you with a point of leadership and care**
* ** Internal promotion focus.  We love to build people from within.**
* ** Numerous on-the-job perks**
* ** Peer Recognition**
* ** Market competitive rates and benefits**
* * Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.*
* * Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
** Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
* Dental provided through Cigna (DPPO & DHMO options)
* Nationwide Vision provided through VSP
* Flexible Spending Account for Health & Dependent Care
* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
* Corporate Wellness Program
* Employee Assistance Program
* Wellness Days
* 401k Plan
* Basic Life, Accidental Life, Supplemental Life Insurance
* Short Term & Long Term Disability
* Critical Illness, Critical Hospital, and Voluntary Accident Insurance
* Tuition Reimbursement (available 6 months after start date, capped)
* Paid Time Off (accrued and prorated, maximum of 120 hours annually)
* Paid Holidays
* Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
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