Director of IT - Telecommunications

Overview

Are you looking for an exciting new opportunity? Join a global leader in voice services and solutions, headquartered in Denver, Colorado, at the base of the Rocky Mountains. Since 2004, this privately held company has been simplifying complex interactions for service providers through innovative, multi-cloud CPaaS solutions supported by a Tier 1 facilities-based network. Trusted by some of the world's largest carriers, the fully redundant and distributed network spans multiple Points of Presence (POPs) in Denver, New York, Atlanta, and Los Angeles.

The company is seeking for a visionary Director of IT - Infrastructure to oversee the day-to-day operations of the IT infrastructure. This is a hybrid position which includes team management and individual contribution.

Ready to take the next step in your career? Apply today!

Responsibilities:

• Oversee all aspects of physical and virtual IT infrastructure, ensuring optimal performance, security, and scalability.
• Manage the installation, configuration, and maintenance of hardware systems, including servers, switches, routers, and telecom equipment in data centers and colocation environments.
• Expertise in managing telecommunications facilities, including central offices, colocation environments, and carrier hotels.
• Ensure documentation of infrastructure assets, including network diagrams, rack layouts, and system configurations.

• Extensive experience in physical system deployment, including racking, cabling, and configuring servers, switches, and routers.
• Proficiency in physical infrastructure troubleshooting and monitoring tools
• Familiarity with carrier-specific tools and processes for facilities, circuit ordering and escalation. (TIRKS, CLONES)
• Comprehensive knowledge of legacy TDM protocols, including DS0, DS1 (T1), DS3, and SONET/SDH.
• Knowledge of Linux server management, including installation, configuration, and troubleshooting.
• Familiarity with scripting (e.g., Bash, Python) to automate tasks and improve efficiency.
• Experience with containerization tools (e.g., Docker, Kubernetes) and cloud platforms (AWS, GCP, etc).
• Understand and be able to support the infrastructure consisting primarily of Linux-based systems.
• Collaborate with teams to streamline network and system integrations, including VPNs, firewalls, and authentication mechanisms (e.g., LDAP, PAMs)
• Oversee the deployment of metal for virtualization platforms and containerization tools (e.g., Docker, Kubernetes) to the specifications of the Systems and Development teams.

• $130,000 Basic Salary Per Annum
• 20% Bonus