Network Technician - Data Center

Job Summary

Support data center infrastructure by focusing on physical installation, maintenance, troubleshooting, and asset tracking of servers and networking hardware within a data center, serving as the essential on‑site support (“smart hands”) for remote engineering teams.

• Unboxing, racking, stacking, and physically installing servers, switches, and other data center equipment.
• Installing new hardware, replacing faulty components (like interface cards or disk drives), and assisting with initial device configurations under remote guidance.
• Running, labeling, testing, and managing network and power cables to ensure proper connectivity and organization.
• Performing basic hardware troubleshooting, power cycling devices, and executing routine maintenance tasks on‑site.
• Conducting physical inventory, verifying serial numbers, and taking digital photos of equipment for asset tracking purposes.
• Acting as the physical presence (smart hands) for remote engineers, implementing their instructions to complete tasks that require on‑site access.

• Hands‑on experience with IT hardware and the ability to handle equipment carefully and safely.
• Ability to diagnose and resolve technical issues as they arise.
• Clear and concise communication skills to relay information to remote teams and clients.
• Follow detailed instructions, safety guidelines, and change control processes.
• Ability to lift and move equipment and work in a physical data center environment.
• Self‑motivated, positive approach, and professional demeanor.

• High School diploma or GED equivalency.
• One year of experience working in a data center as an operations or smart hands technician.
• Proficiency with Microsoft Office (Word, Excel, and MS Project).
• Preferred certifications: CCNA, CompTIA A+, CompTIA Network+, or other networking certifications.
• Basic understanding of fiber types and cable color codes is a plus.
• Travel within branch territory and/or regional territory as needed.

IES is an Equal Employment Opportunity Employer. IES encourages candidates from all backgrounds, including minorities, women, individuals with disabilities, and protected veterans, to apply.