Technical Program Manager – Video Management Systems

Job Description

Oracle’s Global Physical Security (GPS) Systems Team is responsible for securing the corporation’s global datacenter and facility footprint through advanced Physical Access and Identity Management (PIAM) technologies. We are seeking a seasoned Technical Program Manager — Video Management Systems.

The Global Physical Security (GPS) Systems Team is responsible for deploying, maintaining, and continuously enhancing Oracle’s physical security technology landscape.

Oracle seeks a highly skilled Technical Program Manager (TPM) for Video Management Systems (VMS) who will own the end-to-end lifecycle of enterprise video systems, standards, and best practices for a complex and global security environment.

Reporting to the Director, Physical Security Products & Services, you will lead the technical roadmap, policies, education, and integrations necessary for VMS excellence, partnering closely with security operations, integration partners, internal maintenance teams, and end-user groups.

Responsibilities

Product & Program Ownership

• Own the lifecycle management, standards, and feature evolution for all Video Management Systems (VMS), including integration with physical access control, alarm, AI/analytics, and related toolsets.
• Develop and maintain VMS and video analytics product roadmaps, prioritizing enhancements that improve scalability, security, investigative capabilities, and regulatory compliance.
• Serve as the central point for VMS product feedback, performance metrics, and continual improvement.

Stakeholder Training & Enablement

• Design and deliver technical training, guidelines, and documentation for:
• Third-party security integration companies (for hardware installation, software configuration, troubleshooting, and best practice commissioning).
• Internal maintenance teams (for ongoing technical support, upgrades, system health, and escalation procedures).
• Physical Security Operations Center end-users (for live monitoring, event response workflows, and investigative use cases).
• Investigations teams (for data retrieval, video analytics interpretation, chain-of-custody, and secure export best practices).

Governance & Compliance

• Develop, publish, and enforce VMS standards, policies, and procedures, aligned with corporate security, privacy, IT, and legal requirements (e.g., GDPR, CCPA, industry best practices).
• Lead VMS risk management and privacy reviews in partnership with Information Security, Legal, and Compliance, ensuring responsible data stewardship and defensible incident response.
• Stay abreast of industry standards and relevant statutory/regulatory requirements affecting video surveillance, and drive updates into Oracle’s operating procedures.

Program & Project Management

• Coordinate and manage VMS installation, upgrade, and enhancement initiatives across multiple global sites, ensuring consistent delivery and cross-team alignment.
• Act as escalation point for critical incidents, post-incident root cause analysis, and technical strategy adjustments.
• Partner with Global Physical Security, IT, cloud infrastructure, and data center design teams to ensure seamless VMS integration with evolving environments.

Cross‑Functional Collaboration

• Serve as the bridge between engineering, vendors, installers, security operations, and business leaders to ensure that VMS solutions are technically robust, user‑friendly, cost‑effective, and future‑ready.
• Maintain a vendor management strategy to evaluate and select VMS and analytics products, integrating with Oracle’s procurement and supply chain processes.

Innovation and Roadmap Development

• Monitor advancements in video analytics, AI, data storage, and security technologies, piloting emerging solutions via GPS test labs to validate their fit in Oracle’s environment.
• Provide subject matter input on technical due diligence for new vendor/product selections and drive proof‑of‑concept engagements where needed.

REQUIRED QUALIFICATIONS & KEY COMPETENCIES

• Bachelor’s degree in Computer Science, Engineering, Security, or relevant technical field (or equivalent experience).
• 7 years of technical program or product management experience in physical security, networking, or cloud…