Senior Associate, Business Operations

Senior Associate, Business Operations (Jerry)

Join our growing team at Jerry! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a Senior Associate, Business Operations, you will play a key role in championing data‑driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0‑1, etc.).

As part of the business operations & analytics team, you will leverage advanced machine learning models to conduct in‑depth analyses and extract insights that will shape our growth strategies.

• Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
• Identify opportunities to automate manual processes and optimize operational efficiency

• Bachelor’s degree in a quantitatively or intellectually rigorous discipline
• 2+ years of management consulting experience from a top firm (McKinsey, Bain, Boston Consulting Group preferred) or relevant experience in business analysis/operations
• High level of comfort with SQL and/or running complex data analysis

• You have a framework for problem solving and live by first principles
• You are comfortable communicating with audiences ranging from front‑line employees to the company’s C‑suite
• You set a very high bar for yourself and for your team, and constantly push that bar higher in the pursuit of excellence

The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market‑dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(k) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part‑time, contract, or freelance roles may not be eligible for certain benefits.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process.

If you need assistance or an accommodation due to a disability, please contact us at recruiting.

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time‑consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners’ needs. From car insurance and financing to maintenance and safety, Jerry.ai

does it all. We have more than 5 million customers and are building a revolutionary product that’s disrupting a massive market. Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.