ADC Engineer , Amazon Dedicated Cloud Engineering - Support Engineering

Final date to receive applications:
Jan 5, 2026

Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations? This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.

AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them. The AWS Intelligence team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services.

We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.

On a typical day, engineers dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support and innovate to automate operational tasks.

In this role you are able to take a defined set of tasks and execute them on schedule, identify ineffective processes, detect when technical implementations have defects or are not highly available, performant, or maintainable, understand operational risk and avoid taking unnecessary risks, and identify operational concerns and resolve, mitigate, or escalate them in a timely manner. This is a shift‑work position.

The team works 24/7 operations and may require nights and/or weekends.

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

• High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
• 1‑3 years of experience with Systems Administration in Linux/Unix (Ubuntu, CentOS, Red Hat, Solaris, etc.)
• 1‑3 years of experience with Networking (TCP/IP, DNS)
• 1‑3 years of experience with Troubleshooting / Support for technical IT issues
• Current, active US Government Security Clearance of TS/SCI with Polygraph
• Experience with internet fundamentals and cloud computing concepts
• Experience with AWS core services, Command Console, or command line interface
• Experience with compute, database and storage concepts
• Experience with Virtualization (VMware, Xen, Hypervisor)
• Experience with security concepts and best practices
• Experience with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tools; experience managing full application stacks from the OS up through custom applications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below).

for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. For salaried roles, your Amazon package will include listed sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about the benefits at .

Colorado $91,000 - $152,000 annually

National $81,900 - $152,000 annually